Hiring - Technical Program Manager - Dallas, TX

Patterns indiaDallas, TX

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Job Description

!!Hiring !!

*Retail or E-commerce background is mandatory

We are looking for a strategic Program Manager to lead a high-visibility initiative focused on modernizing retail systems. You will be responsible for orchestrating the end-to-end delivery of an MVP centered on customer-facing workflows. This role requires a unique blend of technical oversight-managing API-based integrations-and operational excellence to ensure a successful pilot rollout and future vertical expansion.

Key Responsibilities

Project Orchestration: Lead a structured discovery phase to validate workflows, refine MVP scope, and align technical architecture with user experience goals.
Functional Oversight: Manage the delivery of core customer-facing modules, specifically Search, Quoting, Inventory, and Payment workflows.
Technical Integration: Partner with engineering teams to oversee the alignment of the UX layer with the API and routing layers connecting to legacy backend systems.
Hardware & Device Strategy: Coordinate device assessments and readiness to ensure software compatibility across the physical retail environment.
Stakeholder Management: Facilitate communication between UX, Technical Architecture, and Business teams to maintain a unified vision for the platform.
Risk & Scope Management: Ensure operational tasks (e.g., WMS or receiving functions) remain outside the current MVP scope while maintaining a clear roadmap for future waves.
Pilot Readiness: Drive the execution of a rapid pilot rollout, ensuring all core POS capabilities are stable and validated for real-world use.

Required Experience & Skills

Program Leadership: Proven experience managing complex, multi-phase digital transformation programs in the Retail or Fintech sectors.
Technical Delivery: Strong understanding of API-first architectures and integrating modern front-ends with legacy "heritage" systems.
Lifecycle Management: Expert in navigating the transition from a "Discovery" phase into a "Build" and "Pilot" phase.
POS Domain Knowledge: Prior experience delivering Point of Sale (POS) solutions or transactional systems (Payments/Inventory).
Strategic Planning: Ability to manage a "phased method" of delivery, balancing immediate value with long-term platform scalability.

Regards, Maeve Phillips

832-220-2041

maeve.phillips@patternshiring.com

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