Holy Family Shelter Counselor

Pine Street InnBoston, MA

$21 - $30 / hour

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Overview

Schedule

Alternate-schedule

Full-time

Career level

Entry-level

Compensation

$21-$30/hour

Job Description

Description

SCHEDULE: 40 hours, Fri. Sat. Mon. Tues. 6:00am-4:30pm., Essential position during weather emergencies.

Pays $21.40 - $30 per hour DOE (Salary ranges provided are based on relevant experience and skill set)

LOCATION: 1 Lingard Street, Dorchester, MA

The Guest Service Specialist is an essential position and will work 100% site to maintain guest to staff ratio.

SUMMARY OF THE POSITION:

The Guest Services Specialist (GSS) works from the Pine Street Inn policy and procedures developed to ensure a safe shelter environment for guests and staff. The Guest Services Specialist has a primary focus on the direct care of guests and, as such, responds to guests in a timely and professional manner based on the prioritization of guests' needs. The GSS assists with the development and implementation of a housing pathway by motivating guests to rapidly work on housing and connecting guests to appropriate resources. The Guest Services Specialists will also assist guests in connecting with substance abuse, mental health and medical resources when the shelter cannot safely accommodate a guests needs. The GSS is required to stay energized and focused even when demands are ambiguous and strenuous. The GSS is required to enter data into the Homeless Management Information (HMIS) system and to document reports in keeping with agency policy. The GSS is required to make sound decisions and appropriately seeks guidance from a supervisor.

Requirements

EDUCATION/TRAINING:

REQUIRED:

High School diploma or GED

PREFERRED:

Valid MA driver's license in good standing
Bilingual English/Spanish

KNOWLEDGE/EXPERIENCE:

REQUIRED:

Minimum of one (1) year of experience in the Human Services field

PREFERRED:

Administering Narcan and CPR in a work setting
Knowledge in the areas of addiction, recovery, and mental illness
Knowledge of issues pertaining to the homeless
Knowledge of area resources

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FAQs About Holy Family Shelter Counselor Jobs at Pine Street Inn

What is the work location for this position at Pine Street Inn?

This job at Pine Street Inn is located in Boston, MA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Pine Street Inn?

Candidates can expect a pay range of $21.4–$30 per hour for this role.

What employment applies to this position at Pine Street Inn?

Pine Street Inn lists this position under the following employment categories:

Alternate-schedule
Full-time

What experience level is required for this role at Pine Street Inn?

Pine Street Inn is looking for a candidate with "Entry-level" experience level.

What is the process to apply for this position at Pine Street Inn?

You can apply for this role at Pine Street Inn either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.