Home Care / Clinical Liaison - Healthcare Marketing & Sales - Northeast Ohio

BrightStar Care® – Cleveland is expanding, and we're looking for an accomplished, well‑connected Clinical Liaison who knows how to build relationships, drive results, and grow private‑pay and VA home care business with speed and integrity all over Northeast Ohio.This role is ideal for a seasoned healthcare marketer or a clinician (RN or Social Worker) who has transitioned into business development - someone who brings both heart and hustle, and has the performance data to prove it.Compensation: $75,000–$100,000 base salary (DOE, network strength, and early private‑pay traction) + monthly commission

Schedule: Full‑time, primarily Monday–Friday with some evenings/weekends Territory: Cuyahoga, Lorain, Medina and some Lake CountyThis position is the perfect fit for someone who:Wants a challenge - you thrive in competitive markets

Cares about people - empathy drives your conversations

Solves problems - you remove barriers quickly

Has serious drive - you're relentless about results

Is motivated by success - you want to win and be rewarded for itWhether you're an experienced healthcare marketer seeking a new challenge or a clinician ready to pivot into a high‑impact business development role, you're someone who cares deeply about making a difference - and has the ambition to earn both salary and commission.Why BrightStar Care®BrightStar Care® treats employees like our best clients - with respect, support, and meaningful benefits. We are the place for high‑achievers who want to work hard, grow fast, and earn what they're worth. We invest in people who bring energy, discipline, and a results‑driven mindset.You'll represent a nationally recognized brand with strong clinical credibility, backed by leadership that gives you the tools, strategy, and support to dominate your territory and build a book of business that pays you month after month.This is not a "work‑life balance" role - it's a performance role. We're looking for someone who wants to work, wants to win, and refuses to be outworked or outperformed. If you thrive on overcoming challenges and turning effort into income, you'll excel here.Compensation & PayCompetitive wages

Weekly pay via direct deposit

InsuranceMedical, dental, vision

Accident & critical illness

Short‑term disability

Life insurance

Time OffEarned PTOPaid bereavement leave

Birthday PTOEducation & DevelopmentTraining and continuing education

Paid professional development

Wellness & PerksFamily membership to Middleburg Heights Rec CenterFree snacks, paid lunches, and a genuinely supportive culture...and much more

Job ResponsibilitiesSales Cycle OwnershipDrive the full sales cycle from prospecting qualification closing

Conduct daily outreach: cold calls, drop‑ins, networking visits

Qualify high‑value referral sources aligned with ideal client profiles

Present services confidently, negotiate terms, and close new business

Market Presence & Brand BuildingLead community and professional events to maintain visibility

Strengthen partnerships with the VA and veteran‑support organizations

Build relationships with discharge planners, case managers, and healthcare leaders

Understand the competitive landscape and differentiate BrightStar's Higher StandardReferral Source EngagementMaintain disciplined follow‑up to ensure a full, active pipeline

Conduct in‑services, presentations, and educational visits

Generate consistent, qualified referrals across home care and medical staffing

Client Conversion & Relationship ManagementConvert prospects into in‑person living‑room visits or contract review meetings

Guide families and partners through decision‑making with empathy and clarity

Build long‑term trust with clients and referral partners

Strategic & Analytical ExecutionUse CRM tools, data, and metrics to prioritize high‑impact actions

Demonstrate resourcefulness and strategic thinking

Collaborate with internal teams to ensure exceptional client satisfaction

Job RequirementsMindset & Core CompetenciesHunter mentality - proactive, persistent, and results‑drivenCreative problem‑solver with strong judgment

Impeccable organization and follow‑throughExceptional verbal and written communication

Confident closer

Professional & Educational RequirementsBachelor's degree required

• Marketing, Healthcare Administration, Business, Social Work, or a related field

Clinical or allied health background preferred

• RN, LPN, Social Worker, PTA/OTA, or similar

Experience in healthcare sales highly preferred - home care, hospice, SNF, assisted living, or medical staffing

Existing network of healthcare professionals is required - discharge planners, case managers, social workers, physicians, facility leadership, etc.Proven track record of measurable results - referral growth, territory expansion, revenue generation

Strong public speaking and presentation skills

High computer literacy, including CRM systems and productivity tools

Ability to consistently make 150+ outbound calls per week

Ability to maintain confidentiality and adhere to HIPAALogistics & ComplianceDaily travel throughout territory; some evenings/weekendsDrug screen, background check, and criminal record clearance

Up‑to‑date vaccinations (including COVID)Valid driver's license and reliable, insured transportation

Ability to lift up to 50 lbs

BrightStar Care® is an Equal Opportunity Employer