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Home Care Scheduling Coordinator

Guardian Angel Senior ServicesBedford, NH

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Overview

Schedule
Full-time
Career level
Senior-level
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Very Busy and Growing Office in Bedford NH is seeking a Scheduling coordinator to support our In-home caregivers & company needs. Work with a dynamic team to grow & manage accounts through excellent customer services & attention to details. 

Job Requirements

  • Strong analytical, detail-orientation, organizational, and problem-solving skills
  • Strong written and verbal communication skills, be able to manage multiple projects with deadlines, prioritize and re-prioritize and multi-task.
  • Ability to work under tight deadlines, manage crises and take on additional tasks with short notice
  • *Previous experience with high volume scheduling is required- experience with homecare scheduling is highly preferred.

~ Great opportunity for applicants with previous caregiving experience! ~

Responsibilities

  • Schedule caregivers with clients and communicate changes and updates to all necessary parties.
  • Collect and input pertinent client information in order to most efficiently match and deploy caregivers.
  • Enter new Clients in Generations as needed.
  • Provide assistance to team members as needed and respond urgently to last minute call outs.
  • Coordinate communication with caregivers among team members.
  • Update Caregiver availability and information and communicate appropriately to team. Work with caregivers to create optimum schedules.
  • Call Caregivers on Alerts, investigate why late, document, and notify manager as needed
  • Act as liaison between clients, direct care workers and management.
  • Manage and grow assigned Client Accounts and participate in Quality Improvement.
  • Work with management to ensure compliance with all company policies and procedures.
  • Problem solving and direct escalated issues to management
  • To organize schedules in coordination with the needs of clients and caregivers and perform diversified clerical duties.
  • Maintain and update employee attendance records as needed.
  • Participate in confirming and verifying Telephony daily, noting and escalating repeat offenders to manager.
  • Participate in On-call rotation.
  • Double check schedule accuracy for payroll and billing by deadlines.
  • Perform other related duties as assigned.

Job Type: Full-time

Benefits:

  • Health / Dental / Vision / Disability
  • 401(k) matching
  • Bonus Program
  • Employee discount
  • Paid time off
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FAQs About Home Care Scheduling Coordinator Jobs at Guardian Angel Senior Services

What is the work location for this position at Guardian Angel Senior Services?
This job at Guardian Angel Senior Services is located in Bedford, NH, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Guardian Angel Senior Services?
Employer has not shared pay details for this role.
What employment applies to this position at Guardian Angel Senior Services?
Guardian Angel Senior Services lists this role as a Full-time position.
What experience level is required for this role at Guardian Angel Senior Services?
Guardian Angel Senior Services is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Guardian Angel Senior Services for this role?
Guardian Angel Senior Services offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Vacation, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Guardian Angel Senior Services?
You can apply for this role at Guardian Angel Senior Services either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.