Home Care Scheduling Coordinator

Guardian Home Care of NHLondonderry, NH

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Job Description

About the Role

Guardian Home Care of NH is seeking a highly organized and motivated Scheduling Coordinator to support the daily operations of our growing home care agency. This role is essential in ensuring that client care needs are met efficiently by coordinating caregiver schedules and delivering exceptional service to both clients and staff.

If you thrive in a fast-paced environment, enjoy problem-solving, and have a strong customer service mindset, we encourage you to apply.

What You’ll Do

Create and manage daily and weekly caregiver schedules to meet client needs
Match caregivers to clients based on availability, skills, and care requirements
Adjust schedules in real-time to accommodate call-outs or changing needs
Serve as a primary point of contact for client scheduling inquiries
Communicate schedule updates clearly to caregivers and clients
Resolve scheduling conflicts and last-minute changes efficiently
Maintain accurate scheduling records within agency systems
Track caregiver availability, time-off requests, and compliance
Support onboarding by training new caregivers on scheduling procedures
Collaborate with operations, clinical, and administrative leadership
Assist with incoming calls, faxes, and administrative tasks as needed
Participate in an on-call rotation

What We’re Looking For

High school diploma or equivalent (Associate degree preferred)
2+ years of scheduling and/or customer service experience (healthcare/home care preferred)
Experience with scheduling software or EHR systems (HHAeXchange preferred)
Strong organizational and multitasking skills
Excellent communication and interpersonal abilities
Ability to work under pressure and adapt in a fast-paced environment
Proficiency in Microsoft Office
High level of professionalism, integrity, and confidentiality

Why Join Guardian Home Care of NH?

At Guardian, we are committed to delivering compassionate, high-quality care while fostering a supportive and respectful work environment.

We believe in:

Building meaningful relationships with clients and staff
Providing exceptional service and communication
Creating a workplace where employees feel valued and supported
Upholding dignity and respect in every interaction

Equal Opportunity Employer

Guardian Home Care of NH is proud to be an equal opportunity employer. We are committed to fostering an inclusive workplace and do not discriminate based on any protected characteristic.

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FAQs About Home Care Scheduling Coordinator Jobs at Guardian Home Care of NH

What is the work location for this position at Guardian Home Care of NH?

This job at Guardian Home Care of NH is located in Londonderry, NH, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Guardian Home Care of NH?

Employer has not shared pay details for this role.

What employment applies to this position at Guardian Home Care of NH?

Guardian Home Care of NH lists this role as a Full-time position.

What experience level is required for this role at Guardian Home Care of NH?

Guardian Home Care of NH is looking for a candidate with "Senior-level" experience level.

What is the process to apply for this position at Guardian Home Care of NH?

You can apply for this role at Guardian Home Care of NH either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.