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Home Improvement Warranty Technician

PJ FitzpatrickParsippany, NJ
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Overview

Schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
401k Matching/Retirement Savings

Job Description

Job description

Job Summary:

Are you tired of wondering if you will be working tomorrow or if you will be getting 40 hours this week?

If so, experience what it is like to work for a professional home improvement company that offers top pay with additional performance incentives and great benefits including 401K with company match. P.J. Fitzpatrick is seeking a Post-Install Customer Care Technician who can diagnose and correct issues associated with warranty claims and punch-list items on products installed by PJ Fitzpatrick, including, but not limited to: Roofing, Siding, Doors, Windows and Gutters.

Essential Job Responsibilities:

  1. Troubleshoot and diagnose various home repair issues

  2. Communicate repair needs and opportunities to customers

  3. Balance the needs of the customer with the profitability of the project

  4. Generate Sales leads for gutters, roofing, siding, trim, doors, windows, and baths

  5. Create and deliver detailed scopes of work and other forms

  6. Accurately follow procedures

  7. Maintain company vehicle, ensure regular and timely maintenance

  8. Maintain professional appearance and reliability

  9. Deliver the highest level of excellence in customer service

  10. Manage daily schedule with direction from Coordinator

  11. Maintain an active role in own advancement of product knowledge and best practices necessary for all scopes of work

Pay: Hourly rate plus the potential of a monthly incentive

#PJFITZ2025

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FAQs About Home Improvement Warranty Technician Jobs at PJ Fitzpatrick

What is the work location for this position at PJ Fitzpatrick?
This job at PJ Fitzpatrick is located in Parsippany, NJ, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at PJ Fitzpatrick?
Employer has not shared pay details for this role.
What employment applies to this position at PJ Fitzpatrick?
PJ Fitzpatrick lists this role as a Full-time position.
What experience level is required for this role at PJ Fitzpatrick?
PJ Fitzpatrick is looking for a candidate with "Senior-level" experience level.
What benefits are offered by PJ Fitzpatrick for this role?
PJ Fitzpatrick offers 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at PJ Fitzpatrick?
You can apply for this role at PJ Fitzpatrick either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.