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Hospitality Customer Service – Hotel Reservations (Remote)

Destination KnotNew York, New York
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Overview

Schedule
Full-time
Career level
Senior-level
Remote
Remote
Benefits
Flexible/Unlimited PTO

Job Description

Hospitality Customer Service – Hotel Reservations (Remote)
Remote (U.S.-Based)
About the Role:
Join our team and assist clients with booking and managing hotel reservations. You’ll provide excellent customer service, offer detailed information on hotel options, and ensure a smooth reservation process—all from your home office.
Key Responsibilities:
Assist clients in selecting and booking hotels
Share accurate details on amenities, pricing, and availability
Manage and update reservation details
Communicate promptly and professionally via phone, email, or messaging
Qualifications:
Strong communication and customer service skills
Professional, detail-oriented, and self-motivated
Basic computer skills and reliable internet connection
Hospitality or customer service experience is a plus
What We Offer:
Flexible remote schedule
Full training and booking system access
Supportive team environment
Income-earning possibilities based on performance
Travel discounts and perks
Apply today to help clients book their perfect stay with us!
$35,000 - $65,000 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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FAQs About Hospitality Customer Service – Hotel Reservations (Remote) Jobs at Destination Knot

What is the work location for this position at Destination Knot?
This job at Destination Knot is located in New York, New York, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Destination Knot?
Candidates can expect pay range between $35,000–$65,000 for this role.
What employment applies to this position at Destination Knot?
Destination Knot lists this role as a Full-time position.
What experience level is required for this role at Destination Knot?
Destination Knot is looking for a candidate with "Senior-level" experience level.
Does Destination Knot allow remote work for this role?
Yes, this position at Destination Knot supports remote work, giving candidates the flexibility to work outside the primary office location.
What is the process to apply for this position at Destination Knot?
You can apply for this role at Destination Knot either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.