Chick-fil-A logo

Hospitality Team Member (Front Of House)

Chick-fil-ALouisville, KY

$13 - $17 / hour


Overview

Remote
On-site
Compensation
$13-$17/hour

Job Description

Hospitality Team Member

Position Overview

At Chick-fil-A, we are committed to delivering exceptional hospitality and creating memorable experiences for every guest. The Hospitality Team plays a vital role in serving as the face of our restaurant—building genuine connections, anticipating needs, and ensuring every guest feels cared for.

This role is designed for individuals who thrive on interaction, enjoy serving others, and bring energy and positivity to every shift.

Key Responsibilities

  • Greet and engage with guests in a warm, friendly, and genuine manner
  • Take orders accurately while creating a welcoming and efficient experience
  • Deliver meals and assist guests with their needs in the dining room or drive-thru
  • Maintain a clean, inviting, and guest-ready environment
  • Anticipate guest needs and go above and beyond to exceed expectations
  • Work collaboratively with Logistics Team Members to ensure fast and accurate service

What We’re Looking For

  • Passion for serving others and creating positive guest experiences
  • Strong communication and interpersonal skills
  • High energy with a friendly and outgoing personality
  • Ability to multitask while maintaining a guest-first mindset
  • Team-oriented attitude with a willingness to support others

What You’ll Gain

  • Opportunity to develop strong communication and people skills
  • Experience in delivering high-level hospitality in a fast-paced environment
  • Growth and leadership development opportunities within Chick-fil-A

Position Details

  • Location: Front of House (Guest-Facing Role)
  • Positions include:
  • Order Taking (Front Counter & Drive-Thru)
  • Drive Thru Order Fulfillment
  • Dining Room Host
  • Curbside & Mobile Order Service
  • Guest Experience & Table Touching

Why Join Our Team?

At Chick-fil-A, we believe every guest interaction matters. The Hospitality Team sets the tone for the entire experience—creating moments that guests remember long after they leave. If you enjoy connecting with people and making someone’s day better, this is the role for you.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Salary

$12.50 - $16.50 per hour

Benefits

Flexible schedule, 401(k) matching, Referral program

Job Type

Full time, Part time

Schedule

8 hour shift, Weekend availability, Day shift, Night shift

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FAQs About Hospitality Team Member (Front Of House) Jobs at Chick-fil-A

What is the work location for this position at Chick-fil-A?
This job at Chick-fil-A is located in Louisville, KY, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Chick-fil-A?
Candidates can expect a pay range of $12.5–$16.5 per hour for this role.
What employment applies to this position at Chick-fil-A?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Chick-fil-A?
You can apply for this role at Chick-fil-A either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.