Host/ Hostess

Introduction:

We are seeking a friendly and outgoing Host to join our team at our busy restaurant. The Host/ Hostess will be responsible for greeting and seating guests, managing reservations, and providing excellent customer service to ensure that our guests have a memorable dining experience.

Responsibilities:

• Greet guests upon arrival and assist with seating them at their tables

• Manage reservations and waitlists using a computerized system

• Answer phone calls and respond to online inquiries in a timely and professional manner

• Assist with organizing and setting up private events

• Handle guest complaints and concerns with grace and professionalism

• Perform light cleaning duties, such as wiping down tables and sweeping the floor

• Help maintain a clean and organized dining room

• Other duties as assigned

Qualifications:

• Previous experience as a host or in a customer service role is preferred

• Strong communication and interpersonal skills

• Ability to multitask and handle a high-volume workload

• Proficiency with computer systems and software, such as Microsoft Office and reservation management systems

• Flexibility to work weekends

Perks:

• Competitive salary

• Employee discounts on food and drinks

• Positive and supportive work environment