Host - Fine Dining (Part-Time)

WHATS IN IT FOR YOU

• Competitive salary at $17.13/hr. with discretionary performance bonuses 2x a year!

• Company-paid gaming licenses (Class B & Class A).

• Variety of additional voluntary benefits and retirement plans.

WHAT YOU'LL DO

• Exemplifies MCR's values and sets a great example by always demonstrating excellent guest service and professionalism.
• Practice, support and promote the mission, vision, and values of Muckleshoot Casino Resort.
• Provide an exceptional first impression by demonstrating professionalism and a friendly demeanor
• Efficiently handle incoming reservations, confirm them, and allocate appropriate tables to ensure a smooth seating process.
• Escort guests to their tables and present menus. Ensure tables are properly set up with clean tableware and appropriate settings.
• Communicate with the waitstaff to ensure a balanced and organized seating plan. Ensure that the restaurant's occupancy is optimized.
• Maintain a waitlist and accurately estimate wait times for guests. Keep guests informed about their table availability.
• Maintain accurate reservation records and seating charts. Ensure that the restaurant's reservation system is up to date.
• Keep the restaurant's entryway and lobby area clean and well-organized. Ensure the comfort and convenience of waiting guests.
• Promote special offers, wine selections, and other promotions to guests during the seating process.
• Provide information about the menu, daily specials, and answer any questions guests may have. Assist guests with special requests or accommodation, such as dietary restrictions.
• Handle guest complaints or issues professionally and resolve them to the best of your ability.
• Perform other duties as assigned.

WHAT YOU'LL BRING

• Ability to obtain a Class III B gaming license.
• 1 (one) year of previous experience in a similar role, particularly in fine dining or upscale restaurants, is strongly preferred.
• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.
• Flexibility to work evenings, weekends, and holidays as needed.
• Must have or be able to obtain WA State Health Card/Food Handlers Permit (required).
• Must have or be able to obtain a Class 12 Alcohol Permit (required).

HOW YOU'LL BE SUCCESSFUL

• Knowledge of health & safety standards, and safety regulations as required.
• Ability to speak at length with guests about the food and beverage selections, aiding their decision-making process.
• Knowledge of reservation management systems and basic computer skills.
• Ability to handle high-stress situations with composure.
• Ability to accurately receive and enter food and beverage orders through the given POS system and must possess knowledge of fine-dining coursing with appropriate and timely steps of service.
• Ability to demonstrate excellent guest service skills.
• Ability to follow specific instructions. Read, write, and speak English fluently.