Host/Hostess
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Overview
Schedule
Alternate-schedule
Part-time
Career level
Senior-level
Remote
On-site
Compensation
$16+/hour
Benefits
401k Matching/Retirement Savings
Health & Wellness Programs
Job Description
POSITION SUMMARY
The Host/Hostess creates the first and last impression of every guest's experience at LaBelle Winery. This role welcomes guests warmly, manages the flow of seating across the restaurant and event spaces, and coordinates closely with servers, management, and the culinary team to ensure a smooth, memorable visit consistent with LaBelle's standards of hospitality.
KEY RESPONSIBILITIES
- Greet and welcome all guests promptly, warmly, and professionally upon arrival and departure.
- Manage the reservation system and waitlist, accurately quoting wait times and seating guests in a fair, efficient rotation.
- Coordinate seating assignments (Open Table) with servers and management to balance sections and maintain service quality.
- Answer phone calls, take reservations, and respond to general guest inquiries about hours, menus, and events.
- Maintain a clean, organized host stand, entryway, and waiting area throughout each shift.
- Communicate special occasions, allergies, large parties, and VIP guests to the appropriate team members.
- Assist with menu presentation, wine list distribution, and basic guest questions about the venue.
- Support servers and bussers during high-volume periods, including light food running or table resets as needed.
- Escalate guest concerns to a manager promptly and professionally.
- Uphold LaBelle Winery's brand standards for appearance, tone, and guest interaction at all times.
QUALIFICATIONS
- Prior experience in a host, server, or guest-service role preferred; hospitality or restaurant experience is a plus.
- Excellent communication and interpersonal skills, with a warm, professional demeanor under pressure.
- Strong organizational skills and the ability to manage a busy floor and waitlist accurately.
- Comfortable using a POS or Open Table reservation system (training provided).
- Must be available to work evenings, weekends, and holidays, including peak event dates.
- Must be at least 18 years of age.
PHYSICAL REQUIREMENTS
- Ability to stand and walk for extended periods, up to a full shift.
- Ability to lift up to 25 lbs occasionally (e.g., high chairs, supplies).
- Ability to work in a fast-paced indoor/outdoor hospitality environment, including seasonal outdoor seating areas.
BENEFITS:
- 401(k) match
- Referral program
- Various Employee Discount programs
- Fitness Reimbursement
- Free Golf/Mini Golf
- Worker's Compensation Insurance
And many more!
SCHEDULE: Wednesday- Sunday. Days, evening and holiday attention. 16.00/hourly, part timeWe are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally protected status. We encourage and welcome all applicants to apply.Powered by JazzHR
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FAQs About Host/Hostess Jobs at LaBelle Winery
What is the work location for this position at LaBelle Winery?
This job at LaBelle Winery is located in Derry, NH, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at LaBelle Winery?
Candidates can expect a pay range of $16 (per hour).
What employment applies to this position at LaBelle Winery?
LaBelle Winery lists this position under the following employment categories:
- Alternate-schedule
- Part-time
What experience level is required for this role at LaBelle Winery?
LaBelle Winery is looking for a candidate with "Senior-level" experience level.
What benefits are offered by LaBelle Winery for this role?
LaBelle Winery offers following benefits: 401k Matching/Retirement Savings and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at LaBelle Winery?
You can apply for this role at LaBelle Winery either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.