Hotel Assistant General Manager

Tru by Hilton Port St. LuciePort St. Lucie, FL

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Overview

Schedule

Full-time

Career level

Director

Remote

On-site

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Job Description

🌟 Assistant General Manager (AGM)

Tru by Hilton – Port St. Lucie, FL

Are you a hospitality leader who loves creating amazing guest experiences, inspiring teams, and keeping everything running like a well-oiled machine? If so, Tru by Hilton Port St. Lucie wants YOU as our next Assistant General Manager! 🎉🏨

We’re looking for someone with previous supervisory experience and Hilton PEP Operating System knowledge who can help lead our team to success every single day.

💼 What You’ll Love About This Role

As the AGM, you’ll work closely with the General Manager to oversee daily operations, support team development, and deliver outstanding guest experiences. You’ll be a key leader in ensuring the hotel meets brand standards, achieves financial goals, and maintains a welcoming environment for guests and staff.

💰 Wage & Benefits

We take care of our team members like family:

✅ Medical Insurance✅ Vision Insurance✅ Dental Insurance✅ 401(k) Match✅ Paid Time Off✅ Hilton Travel Benefits ✈️

⭐ Key Responsibilities

Leadership & Team Management

Assist in supervising all hotel departments (Front Desk, Housekeeping, Maintenance, Food & Beverage)
Train, coach, and motivate staff for peak performance
Support hiring and recruitment efforts when needed
Help create a positive and productive work culture

Guest Experience

Resolve guest issues and complaints with professionalism and care
Monitor guest feedback and implement improvements
Ensure the hotel maintains a welcoming, safe environment

Operations & Budget Management

Assist with budget management and expense control
Monitor inventory and supplies to prevent overstocking
Ensure hotel cleanliness, maintenance, and brand compliance

Compliance & Standards

Maintain adherence to local, state, and federal regulations
Support safety and security inspections
Keep accurate operational records

Sales & Marketing Support

Help execute sales and marketing strategies
Support promotions to increase occupancy and revenue
Track market trends and suggest improvements

Reporting & Communication

Report operational updates to the General Manager
Attend departmental meetings to stay aligned on goals
Review reports to identify opportunities for improvement

🏆 Qualifications

Must have previous supervisory/management experience
Must have Hilton PEP Operating System experience
Bachelor’s degree in Hospitality Management or related field preferred
3+ years of hotel management experience (AGM experience a plus!)
Strong leadership, communication, and problem-solving skills
Ability to work under pressure and in a fast-paced environment
Experience with budgeting, financial management, and inventory control
Familiarity with hotel systems (Opera, OnQ, etc.)
Availability to work weekends and holidays

💪 Physical Requirements

Ability to stand, sit, or walk for extended periods
Ability to lift and carry up to 25 lbs
Must be able to perform occasional physical tasks as needed

✨ Ready to Lead & Inspire?

If you’re a confident, guest-focused leader with a passion for hospitality, we want to hear from you!Join our team at Tru by Hilton Port St. Lucie and help us deliver unforgettable stays!

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FAQs About Hotel Assistant General Manager Jobs at Tru by Hilton Port St. Lucie

What is the work location for this position at Tru by Hilton Port St. Lucie?

This job at Tru by Hilton Port St. Lucie is located in Port St. Lucie, FL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Tru by Hilton Port St. Lucie?

Employer has not shared pay details for this role.

What employment applies to this position at Tru by Hilton Port St. Lucie?

Tru by Hilton Port St. Lucie lists this role as a Full-time position.

What experience level is required for this role at Tru by Hilton Port St. Lucie?

Tru by Hilton Port St. Lucie is looking for a candidate with "Director" experience level.

What benefits are offered by Tru by Hilton Port St. Lucie for this role?

Tru by Hilton Port St. Lucie offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Career Development, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Tru by Hilton Port St. Lucie?

You can apply for this role at Tru by Hilton Port St. Lucie either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.