Hotel Bellman

Valor Hospitality PartnersThe American Hotel, Georgia

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Job Description

COMPANY OVERVIEW

At Valor, we are passionate Hotelitarians—driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you’re someone who notices the little things and strives to make a lasting impact, you’ll thrive here.

Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.

POSITION PROFILE

Greet all guests of the hotel, assist with check-in and checkout, help guests transport or retrieve personal items, respond to inquiries and problems in an efficient, courteous and professional manner to achieve maximum guest satisfaction.

ESSENTIAL RESPONSIBILTIES

Manage walk in traffic; open doors while guests are being greeted in a friendly and courteous manner.
Accompany guests that need assistance with luggage to or from room.
Explain all hotel facilities, their location in the hotel, hours of operation, and answer all questions about these facilities and any other hotel questions.
Check luggage for hotel guests both for day and overnight.
Maintain the designated stations in the lobby, standing alert to be easily summoned for fronts.
Maintain the cleanliness of the bell stand, lobby and baggage room. Keep lobby door and windows clean when not busy with guests.
Post the daily events board and entertainment board in the lobby.
Maintain an open communication line through all shifts by proper use of interdepartmental shift log.
Deliver messages and valet to guest rooms.
Van Driver will perform pick-ups and drop-offs at the airport for the guests in a timely, friendly and professional manner and inspect vehicles.
Perform the duties of a valet.
Assist front desk with key inventory twice weekly.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

High school education or equivalent experience.
Customer Service in a guest contact role preferred.
Ability to communicate with guests, respond to questions and inquires,knowledge of hotel services, local area events and activities.
Ability to drive vans, limousines and automobiles and possess a valid driver’s license and have an excellent driving record as verified by a Motor Vehicle Report preferred.
Second language may be desired.

PHYSICAL DEMANDS

Able to lift, push, carry 20 - 40 lbs. Stand continuously for long periods of time.
Continuous Standing as needed
Lift, pull, push, bend, and move items to support the hotel and outlets

BENEFITS PACKAGE

Competitive Salary
Daily Pay!
Team Member Hotel Discount Program
Uniforms Provided for most positions
Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
Paid PTO
401k with employer match
Food and Beverage Discounts
Tuition Reimbursement

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FAQs About Hotel Bellman Jobs at Valor Hospitality Partners

What is the work location for this position at Valor Hospitality Partners?

This job at Valor Hospitality Partners is located in The American Hotel, Georgia, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Valor Hospitality Partners?

Employer has not shared pay details for this role.

What employment applies to this position at Valor Hospitality Partners?

Valor Hospitality Partners lists this role as a Full-time position.

What experience level is required for this role at Valor Hospitality Partners?

Valor Hospitality Partners is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Valor Hospitality Partners for this role?

Valor Hospitality Partners offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Paid Vacation, 401k Matching/Retirement Savings, and Tuition/Education Assistance for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Valor Hospitality Partners?

You can apply for this role at Valor Hospitality Partners either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.