Hotel Front Desk Agent
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Overview
Compensation
$15-$16/hour
Job Description
Responsibilities:
- Greet, check in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information.
- Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs.
- Work with the housekeeping staff to ensure rooms are ready for new guests.
- General bookkeeping: ensure all hotel guest account information is accurate and up-to-date.
- Mitigate customer complaints as needed.
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FAQs About Hotel Front Desk Agent Jobs at Avakar Lakeland Hospitality
What is the work location for this position at Avakar Lakeland Hospitality?
This job at Avakar Lakeland Hospitality is located in Lakeland, FL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Avakar Lakeland Hospitality?
Candidates can expect a pay range of $15–$16 per hour for this role.
What employment applies to this position at Avakar Lakeland Hospitality?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Avakar Lakeland Hospitality?
You can apply for this role at Avakar Lakeland Hospitality either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.