Hotel Front Desk Agent

Clarion InnNashua, NH

$15 - $17 / hour

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Overview

Compensation

$15-$17/hour

Job Description

Job Summary:

We are looking for a friendly, organized, and customer-focused Front Desk Agent to be the first point of contact for our guests. The ideal candidate will provide exceptional service, handle check-in/check-out procedures smoothly, and ensure a welcoming experience throughout each guest’s stay.

Key Responsibilities:

* Greet guests warmly and professionally upon arrival and departure

* Check guests in and out efficiently, ensuring accurate entry of information

* Answer phone calls, respond to guest inquiries, and make reservations

* Manage room assignments and accommodate guest preferences when possible

* Handle guest complaints or issues promptly and courteously, escalating as needed

* Process payments, issue room keys, and maintain guest accounts

* Provide information about hotel services, local attractions, and travel directions

* Coordinate with housekeeping and maintenance to ensure room readiness

* Maintain a clean and organized front desk area

* Follow all hotel policies, procedures, and safety standards

Qualifications:

* High school diploma or equivalent required; hospitality experience preferred

* Previous experience in customer service or front desk roles a plus

* Proficient in Microsoft Office and basic computer systems; knowledge of \[PMS system, e.g., Opera or Cloudbeds] is a plus

* Excellent communication and interpersonal skills

* Ability to multitask, stay organized, and remain calm under pressure

* Professional appearance and a positive attitude

* Flexible availability, including weekends, evenings, and holidays

* Bilingual or multilingual abilities are a plus

Benefits (optional):

* Competitive pay

* Employee discounts on hotel stays and services

* Opportunities for advancement and training

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FAQs About Hotel Front Desk Agent Jobs at Clarion Inn

What is the work location for this position at Clarion Inn?

This job at Clarion Inn is located in Nashua, NH, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Clarion Inn?

Candidates can expect a pay range of $15–$17 per hour for this role.

What employment applies to this position at Clarion Inn?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Clarion Inn?

You can apply for this role at Clarion Inn either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.