Hotel Front Desk

Overview

Remote

On-site

Job Description

Front Desk Agentvoco St. Augustine – Historic AreaSt. Augustine, FLvoco St. Augustine is looking for a dependable, outgoing Front Desk Agent to join our team. We are a full-service boutique IHG hotel with a relaxed, stylish atmosphere and a strong focus on genuine hospitality.At voco, the front desk sets the tone. You'll be one of the first people our guests meet, and we want someone who can make them feel welcome from the moment they arrive.What You'll Do• Create a warm, friendly check-in and check-out experience• Assist with reservations, payments, guest requests, and questions• Recommend local restaurants, attractions, and things to do in St. Augustine• Respond quickly when a guest needs help and follow through until the issue is resolved• Work closely with housekeeping, maintenance, and other hotel departments• Keep the front desk and lobby organized, professional, and guest-ready• Take initiative instead of waiting to be told what needs to be done• Help create the fun, welcoming atmosphere that makes voco different

What We're Looking For• Excellent customer service and communication skills• Reliable attendance and punctuality• A positive, professional personality• Someone who takes ownership and gets things done• Strong problem-solving skills• Ability to stay calm and organized when the hotel gets busy• Comfortable using computers and learning hotel systems• Previous hotel or front desk experience preferred• IHG experience is a plus

Why Work With Us?This is a great opportunity for someone who enjoys hospitality, meeting new people, and working in a boutique hotel environment. You'll be part of a team that values personality, teamwork, initiative, and creating memorable guest experiences.Hotel team members may also qualify for IHG employee travel discounts.If you are dependable, energetic, and enjoy taking care of people, we want to hear from you.Full-time and/or part-time

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

Apply with Sonara Apply manually

FAQs About Hotel Front Desk Jobs at CUSA, LLC

What is the work location for this position at CUSA, LLC?

This job at CUSA, LLC is located in Saint Augustine, FL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at CUSA, LLC?

Employer has not shared pay details for this role.

What employment applies to this position at CUSA, LLC?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at CUSA, LLC?

You can apply for this role at CUSA, LLC either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.