Hotel Front Desk - Full Time

Holiday Inn Express BettendorfBettendorf, IA

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Job Description

Full Time Hotel Front Desk Agent

Apply today at the Holiday Inn Express Bettendorf!

(formally Cambria Hotel)

At Holiday Inn Express Bettendorf (formally Cambria Hotel), located in the growing TBK Sports Complex right off of I-80, no two days are ever the same. From championship weekends to team celebrations, you'll be right in the center of it all!

This position is full-time with flex hours between 1st shift (7am to 3pm) and 2nd shift (3pm to 11pm), including weekends. If you're ready to be part of the excitement and make a difference in every guest's stay, we'd love to meet you!

What you'll love about this role

A lively, high energy atmosphere filled with teams, families and fans
Meeting people from all over
Being the go-to person who creates a great first impression
A supportive "team" that feels like family

What duties does the Front Desk Agent perform?

The Front Desk Agent is responsible for answering phones, taking guest reservations, performing check-ins and check-outs, answering questions about the hotel and area, along with handling and resolving guest complaints. Our Front Desk team also performs shuttle runs when needed, so a valid driver's license is required along with a 22 year age requirement per our insurance guidelines.

We're looking for Someone Who:

Has a positive, can-do attitude
Loves working with people
Stays calm under pressure during busy game weekends
Brings energy and enthusiasm to every shift

Bonus Points If You:

Love sports or enjoy a team-oriented environment
Have customer service or hospitality experience

Looking for growth?

We've got you covered! We are locally owned and operated by Frontier Hospitality Group and currently have 8 properties and 5 brands within our portfolio.

We offer great benefits too!

We have health, dental, vision, and voluntary life insurance for those who work 30+ hours a week. Travel discounts. Growth opportunities, and so much more!

www.frontierhg.com

Frontier Hospitality Group is an Equal Opportunity Employer and participates in the E-Verify program to verify the employment eligibility of all new hires.

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FAQs About Hotel Front Desk - Full Time Jobs at Holiday Inn Express Bettendorf

What is the work location for this position at Holiday Inn Express Bettendorf?

This job at Holiday Inn Express Bettendorf is located in Bettendorf, IA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Holiday Inn Express Bettendorf?

Employer has not shared pay details for this role.

What employment applies to this position at Holiday Inn Express Bettendorf?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Holiday Inn Express Bettendorf?

You can apply for this role at Holiday Inn Express Bettendorf either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.