Hotel Front Desk Guest Service Agent

Holiday Inn ExpressMoline, IL

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Job Description

Do you need a flexible work schedule?

We have that!

Holiday Inn Express - Moline, IL(located next to the Quad City International Airport) is currently adding a Front Desk Guest Service Agent to our team!

Fluctuating hours, 30-40 hours a week. Must have weekend availability.

Who We Are:

Frontier Hospitality Group has been locally owned since 1950. We operate seven hotels across five fantastic brands and our growth keeps climbing. We believe in a work/life harmony that fits our employees' lifestyles.

Essential Duties and Responsibilities:

Provides high-quality customer service.
Handles guest reservations.
Answers and transfers phone calls.
Handles guest check-ins and outs along with questions, complaints, etc.
Shuttles the guests to and from the airport.
Other duties as required with the department.

Qualifications and Requirements:

Previous hotel or relevant customer service experience.
Proficient in Microsoft Excel, Word, and Outlook.
Ability to work weekends and holidays.

Hotel Address: 2100 69th Ave., Moline, IL 6126

EOE/AA/Disabled Veteran

Frontier Hospitality Group is an Equal opportunity Employer and participates in the E-Verify program to verify the employment eligibility of all new hires.

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FAQs About Hotel Front Desk Guest Service Agent Jobs at Holiday Inn Express

What is the work location for this position at Holiday Inn Express?

This job at Holiday Inn Express is located in Moline, IL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Holiday Inn Express?

Employer has not shared pay details for this role.

What employment applies to this position at Holiday Inn Express?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Holiday Inn Express?

You can apply for this role at Holiday Inn Express either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.