Hotel Front Desk Manager

Candlewood Suites BillingsBillings, MT

$16 - $19 / hour

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Overview

Remote

On-site

Compensation

$16-$19/hour

Job Description

Are you looking for a rewarding leadership opportunity and have previous experience as a front desk agent? We’re hiring a hotel front desk manager to lead our already fantastic team. You’ll be responsible for managing the reception area, supervising front office staff, enforcing hotel policies, and ensuring guest services are exemplary. Applicants should have experience in the hospitality industry, demonstrate a commitment to customer service, and come to work with a positive attitude. If you have management skills and enjoy providing excellent customer service, apply today!Compensation:

$16 - $19 hourly

Responsibilities:

Lead operations at the front desk and make sure guests have an exceptional stay
Generate occupancy reports and compile financial information for the general manager
Communicate with hotel guests face-to-face and over the phone, ensure all their questions are answered satisfactorily, and handle any complaints
Make sure to adhere to the front desk budget and put in orders for office supplies as needed
Hire, train, and supervise front desk staff, including concierge, front desk agents, and ensure they provide excellent guest services and enforce hotel policies

Qualifications:

Possess excellent management skills, communication skills, and multitasking skills
At least 2 years of experience as a front office manager, front desk, or similar position in the hospitality industry or related field
Proficient bookkeeping skills, including experience with Microsoft Word and Excel, strongly desired
Prior hospitality experience of 1 year is required for this position
Applicants must have a high school diploma or GED

About Company

Candlewood Suites Billings is a brand‑new extended‑stay hotel proudly serving the Billings, Montana community. We believe that caring for our employees empowers them to provide exceptional service to our guests. Our team thrives in a fun, community‑focused environment that supports collaboration, growth, and outstanding hospitality.

Benefits Include:

Competitive wages for all positions
Paid time off
Employee discounts at all IHG hotels

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FAQs About Hotel Front Desk Manager Jobs at Candlewood Suites Billings

What is the work location for this position at Candlewood Suites Billings?

This job at Candlewood Suites Billings is located in Billings, MT, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Candlewood Suites Billings?

Candidates can expect a pay range of $16–$19 per hour for this role.

What employment applies to this position at Candlewood Suites Billings?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Candlewood Suites Billings?

You can apply for this role at Candlewood Suites Billings either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.