
Hotel Front Desk Manager
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Overview
Job Description
Holiday Inn & Suites I-44 Urgent Hiring: Immediate Opening for a Highly Skilled Front Desk Manager
Are you looking for a dynamic work environment where your leadership and hospitality skills can shine? Do you enjoy managing a team and ensuring guests have a fun and loving experience during their stay? If so, this exciting opportunity is perfect for you!
Join the GRAND CONTINENT HOTELS GROUP at Holiday Inn & Suites I-44, now under new management, as a talented Front Desk Manager. This role offers a chance to develop your expertise in hotel operations, guest satisfaction, and team leadership while enjoying excellent benefits and a supportive work culture.
Key Responsibilities
- Direct and administer all front office operations to maximize profitability and maintain high-quality guest service standards.
- Monitor and analyze room inventory using Yield Management to increase occupancy and average rates.
- Manage group blocks, reservations, and employee reservation requests efficiently.
- Train and supervise reservation agents, providing feedback to ensure top performance.
- Prepare detailed rooms reports and assist in forecasting monthly and annual room revenue.
- Communicate clearly with guests and staff to provide excellent customer service and operational guidance.
Supportive Duties
- Manage loyalty program points calculations and monitoring.
- Assist with guest check-in/check-out and other guest services as needed.
- Prepare reports and assist with administrative tasks.
- Participate in the Manager on Duty program, including weekend stays and hotel monitoring.
Why You Should Apply
- Enjoy a full-time role with weekend availability in a vibrant travel and hospitality industry.
- Benefit from paid time off, health, dental, and vision insurance.
- Take advantage of an employee referral program and exclusive employee discounts.
- Work on-site in a supportive, enthusiastic team environment.
Location: Springfield 2720 N Glenstone Ave, Springfield, MO 65803, USA
If you are a motivated, detail-oriented professional ready to lead a front desk team and create memorable guest experiences, apply now to become part of our deliciously fun and loving hotel family!
Grand Continent Hotels Group 15+ years of service. Always clean & friendly. Creating moments that matter. We're There. Redesigned for you with blackout shades, comfy beds, free Wi-Fi & kids still stay free. A Holiday Inn & Suites/ IHG® hotel. Pillow Menu. In-room heating & A/C. Blackout shades. Hot breakfasts.
Salary
Starting at $40000.00 per hourBenefits
Paid time off, Health insurance, Dental insurance, Vision insurance, Referral program, Employee discountJob Type
Full timeSchedule
Weekend availabilityAutomate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
