Hotel Front Desk Night Audit Part Time
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Overview
Schedule
Full-time
Career level
Senior-level
Remote
On-site
Compensation
$16+/hour
Benefits
Paid Vacation
Job Description
Benefits:
- Employee discounts
- Free uniforms
- Paid time off
Job Title: Night Auditor
Company: Courtyard by Marriott Nashville - SmyrnaLocation: 411 Potomac Pl, Smyrna, TN 37167
Job Summary:
Courtyard Nashville Smyrna is looking for a friendly, professional, and customer service-oriented Front Desk Night Auditor to be the first point of contact for our guests. The ideal candidate will have excellent communication skills, a passion for hospitality, and the ability to multitask in a fast-paced environment.
Key Responsibilities:
- Greet and welcome guests with a warm, professional demeanor, ensuring a seamless check-in and check-out experience using Marriott's PMS system.
- Handle guest inquiries, concerns, and special requests with professionalism and efficiency.
- Process reservations, modifications, cancellations, and payments while maintaining billing accuracy.
- Answer phone calls and emails, providing assistance with bookings and general inquiries.
- Offer recommendations on hotel amenities, local dining options, and attractions.
- Coordinate with housekeeping and maintenance teams to address guest requests promptly.
- Maintain accurate guest records while upholding confidentiality and security standards.
- Resolve guest concerns or complaints in a courteous and timely manner.
- Follow Marriott brand standards and adhere to hotel policies to ensure a high level of service.
Qualifications:
- Experience:
- MUST have FOSSE experience.
- Previous front desk, hospitality, or customer service experience required.
- Skills:
- Strong communication and problem-solving abilities.
- Ability to multitask and remain calm under pressure in a fast-paced environment.
- Other Requirements:
- Professional demeanor and a positive, team-oriented attitude.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
If you have a passion for hospitality, we’d love for you to join our team!
Compensation: $16.00 per hour
Automate your job search with Sonara.
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FAQs About Hotel Front Desk Night Audit Part Time Jobs at Skyline Smyrna Hotel LP
What is the work location for this position at Skyline Smyrna Hotel LP?
This job at Skyline Smyrna Hotel LP is located in Smyrna, Tennessee, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Skyline Smyrna Hotel LP?
Candidates can expect a pay range of $16 (per hour).
What employment applies to this position at Skyline Smyrna Hotel LP?
Skyline Smyrna Hotel LP lists this role as a Full-time position.
What experience level is required for this role at Skyline Smyrna Hotel LP?
Skyline Smyrna Hotel LP is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Skyline Smyrna Hotel LP for this role?
Skyline Smyrna Hotel LP offers Paid Vacation for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Skyline Smyrna Hotel LP?
You can apply for this role at Skyline Smyrna Hotel LP either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.