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Hotel Front Desk Supervisor

Atrium HospitalityTampa, Florida

$19 - $20 / hour


Overview

Schedule
Full-time
Career level
Senior-level
Remote
On-site
Compensation
$19-$20/hour
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Hotel :

Tampa Embassy Suites3705 Spectrum BlvdTampa, FL 33612Full timeCompensation Range : $19.00 - $19.95

Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors.

What’s in it for you?

The Atrium SPIRIT is a belief in the power ofService, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

  • Career Growth & Learning – 40% of our management hires are internal promotions!
  • Invest in Your Future– 401(k) plan with company match.
  • Comprehensive Health Coverage – Medical, dental, and vision insurance options.
  • Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
  • Perks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
  • Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs.

Job Description

What You Will Do

  • Supervise daily front desk operations, ensuring smooth check-ins, check-outs, and everything in between.
  • Coach, train, and motivate front desk associates—you're the team’s go-to guru.
  • Handle guest concerns with grace, urgency, and a can-do attitude that sets the tone.
  • Monitor cash handling, shift reports, and compliance with brand and safety standards.
  • Jump in wherever needed—whether that’s answering phones, updating the reader board, or helping with VIP arrivals.

What We Are Looking For

  • Customer service and leadership experience – You’ve led teams, kept things calm under pressure, and know how to create a welcoming vibe.
  • Strong communication skills – You’ll coordinate with guests, staff, and other departments like a pro.
  • Detail-oriented and organized – From shift reports to guest requests, you keep the little things from becoming big problems.
  • Tech confident – Hotel systems, emails, reports—nothing fazes you.
  • Able to lift 50 lbs and stay on your feet – Because leading by example sometimes means grabbing a luggage cart.

Why Atrium:

Hear it from Maria:  For anyone considering a career with Atrium, I highly recommend it. The company is big on internal promotions, and there are always opportunities to grow, whether it happens right away or down the road.

___________________________________________

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy

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FAQs About Hotel Front Desk Supervisor Jobs at Atrium Hospitality

What is the work location for this position at Atrium Hospitality?
This job at Atrium Hospitality is located in Tampa, Florida, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Atrium Hospitality?
Candidates can expect a pay range of $19–$19.95 per hour for this role.
What employment applies to this position at Atrium Hospitality?
Atrium Hospitality lists this role as a Full-time position.
What experience level is required for this role at Atrium Hospitality?
Atrium Hospitality is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Atrium Hospitality for this role?
Atrium Hospitality offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Community Service Time, Career Development, 401k Matching/Retirement Savings, Tuition/Education Assistance, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Atrium Hospitality?
You can apply for this role at Atrium Hospitality either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.