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Hotel Front Desk Supervisor

Hotel Indigo Dallas DowntownDallas, Texas
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Overview

Schedule
Full-time
Part-time
Career level
Senior-level
Remote
On-site
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

We are looking for an experienced Hotel Front Desk Supervisor to assist the Front Office Manager in leading a team and providing great service and memorable experience to our guests.

Benefits for the Hotel Front Desk Supervisor:

  • Health, dental and vision insurance (full-time employees)
  • Paid Time Off (full-time and part-time employees)
  • 401K plan with company match (full-time and part-time employees)
  • Hotel discounts (full-time and part-time employees)
  • Paid holidays (full-time employees)
  • Early access to earned wages

Responsibilities

  • The hotel front desk supervisor will assist the Front Office Manager with maintaining standards of guest service quality, and keeps staff informed of new policies and procedures
  • Accommodate all guest requests in an accurate and efficient manner
  • Handles guest check-ins and check-outs efficiently and in a friendly and professional manner
  • Assist guests and resolves guest challenges to ensure 100% guest satisfaction
  • Accurately conduct all cash handling and credit card processing activities
  • Accurately, audit, balance and report on all cash and credit transactions including checks, deposits, house charges, promotional materials, postings etc. in the hotel in accordance with established policies and procedures
  • Perform any other job related duties as assigned

Desirable Qualifications

  • Prior experience as a Hotel Front Desk Supervisor or similar role
  • Experience with hotel reservations systems like Galaxy Lightspeed or Opera
  • Customer service experience
  • Excellent communication and organizational skills

SMI Hotel Group recruits the best and brightest, in order to deliver the highest quality service to our guests. If you believe that you have what it takes to join our team as a hotel front desk supervisor, we want to hear from you.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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FAQs About Hotel Front Desk Supervisor Jobs at Hotel Indigo Dallas Downtown

What is the work location for this position at Hotel Indigo Dallas Downtown?
This job at Hotel Indigo Dallas Downtown is located in Dallas, Texas, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Hotel Indigo Dallas Downtown?
Employer has not shared pay details for this role.
What employment applies to this position at Hotel Indigo Dallas Downtown?
Hotel Indigo Dallas Downtown lists this position under the following employment categories:
  • Full-time
  • Part-time
What experience level is required for this role at Hotel Indigo Dallas Downtown?
Hotel Indigo Dallas Downtown is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Hotel Indigo Dallas Downtown for this role?
Hotel Indigo Dallas Downtown offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Holidays, Paid Vacation, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Hotel Indigo Dallas Downtown?
You can apply for this role at Hotel Indigo Dallas Downtown either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.