Hotel Front Desk Supervisor
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.1
Reclaim your time by letting our AI handle the grunt work of job searching.
We continuously scan millions of openings to find your top matches.
Overview
Schedule
Alternate-schedule
Full-time
Career level
Entry-level
Compensation
$19-$20/hour
Benefits
Paid Vacation
Paid Sick Leave
Paid Community Service Time
Job Description
Hotel Front Desk Supervisor SpringHill Suites by Marriott Salt Lake City Airport
Join a 2025 USA Today Top Workplace Winner!Starting at $19.00-$20.00/hour, experienced candidates may qualify for a higher wageFlexible availability required on Monday to Friday, Weekends, and Holidays
Open to Morning and Evening shifts - 7 am to 3 pm and 3 pm to 11 pm
One Year of Marriott Supervisor Experience is Preferred
Why You’ll Love Working Here
The Hotel Front Desk Supervisor position is more than a job, it’s a path to a fulfilling adventure, one that you direct and we guide. A place where your impact matters, your growth is supported, and your contributions are valued. We'll invest in you, providing tools, resources, and mentorship to help you succeed all while staying true to our core values of Growth, Fun, Trust, and Responsibility.
We take great pride in the inclusive environment we’ve created attributing to our award-winning status, an experience in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the SpringHill Suites by Marriott Salt Lake City Airport.
How You’ll Make An ImpactLead the way in guest service excellence as the Hotel Front Desk Supervisor, overseeing daily front desk operations, supporting team members, and ensuring every guest has a smooth and memorable stay.
- Provides highest level of service by anticipating, listening attentively, and responding promptly to guests’ needs, setting the standard for front desk team to follow
- Enforces policies and procedures according to NCG Hospitality and property brand standards
- Assists in recruitment, orientation, training, and scheduling of new team members
- Assists in reviewing and approving city ledger/direct billing, guaranteed no-show billing, direct bill accounts, Service Recovery files and end-of-month reports
- Ability to perform all duties of a Guest Service Representative
What Success Looks Likes
- Six or more months of front desk experience
- At least one year of supervisory experience
- Motivated to maintain excellent customer service reputation
- Strong oral and written communication and interpersonal skills
- Strong attention to detail, organization, and follow-up abilities
- Ability to work effectively and efficiently in a fast-paced setting
What Will You Get At NCG Hospitality?The SpringHill Suites by Marriott Salt Lake City Airport is proudly managed by NCG Hospitality, an award winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties.
Career Development
- Personalized career pathing and skill development
- Leadership and mentorship programs
- Educational and certification reimbursement
Team Member Perks
- Worldwide hotel discounts and free stays at NCG Hospitality managed hotels
- Catch of the Day – earn bonuses for going above and beyond to support team and guests
- Everyone Sells – earn cash for bringing in business to our properties
- Paid Volunteer hours – Earn money for community service
Health & Wellness Benefits
- Medical, dental, and vision plans
- Paid sick time and Paid Time Off
- Virtual telehealth access and employee assistance resources
- Monthly health and fitness reimbursement programs
Financial Support
- Same-day pay options
- Referral bonus – earn cash for bringing great team members
- 401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2%
Ready To Grow With Us?
Visit ncghospitality.com to explore all current openings and view this short video on Who Is NCG Hospitality.
NCG Hospitality is proud to be an Equal Opportunity Employer.We participate in E‑Verify to confirm work authorization for all new hires.
Compensation: $19.00 - $20.00 per hour
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About Hotel Front Desk Supervisor Jobs at Springhill Suites
What is the work location for this position at Springhill Suites?
This job at Springhill Suites is located in Salt Lake City, Utah, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Springhill Suites?
Candidates can expect a pay range of $19–$20 per hour for this role.
What employment applies to this position at Springhill Suites?
Springhill Suites lists this position under the following employment categories:
- Alternate-schedule
- Full-time
What experience level is required for this role at Springhill Suites?
Springhill Suites is looking for a candidate with "Entry-level" experience level.
What is the process to apply for this position at Springhill Suites?
You can apply for this role at Springhill Suites either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.