Hotel Night Auditor
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Overview
Schedule
Alternate-schedule
Full-time
Career level
Senior-level
Compensation
$18+/hour
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Hotel Night Auditor, DoubleTree by Hilton Madison East
Join a 2025 USA Today Top Workplace Winner!Starting at $18.00/hour, experienced candidates may qualify for a higher wageFlexible availability required on Monday to Friday, Weekends, and Holidays
Open to Overnight shifts from 11:00 pm to 7:00 amCOMPUTER, ACCOUNTING KNOWLEDGE, AND CUSTOMER SERVICE SKILLS PREFERRED
All shifts are overnight shifts. Our friendly and attentive Hotel Night Auditor is committed to going the extra mile to deliver high-quality service to our guests while performing nightly balancing duties, daily paperwork and shift reports related to the property's business transactions.How do I make an impact on my team?
- Daily audit, balance, post and report on front desk, rooms, and food and beverage cash and credit operations ensuring accuracy of the property's financial and accounting records
- Greet and interact with guests in a warm, friendly and professional manner
- Provide highest level of service by anticipating, listening attentively, and responding promptly to guests’ needs
- Promptly handle guest service requests and guest complaints to meet and exceed guest expectations
- Make reservations, check-in and check-out guests, process payments
- Perform tasks such as answering phones, maintain a cash drawer, operate office equipment
- Ensure guest and property safety by knowing all safety, security and emergency procedures
Why You’ll Love Working Here
The Hotel Night Auditor position is more than a job, it’s a path to a fulfilling adventure, one that you direct and we guide. A place where your impact matters, your growth is supported, and your contributions are valued. We'll invest in you, providing tools, resources, and mentorship to help you succeed all while staying true to our core values of Growth, Fun, Trust, and Responsibility.
We take great pride in the inclusive environment we’ve created attributing to our award-winning status, an experience in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the DoubleTree by Hilton Madison East.
What does success look like in this role?
- Ability to work overnight from 11:00 p.m. until 7:00 a.m.
- Understanding of general accounting practices and ability to compile facts and figures
- Strong oral and written communication and interpersonal skills
- Motivated to maintain excellent customer service reputation
- Strong attention to detail, organization and follow-up abilities
- Ability to be patient and creatively problem solve
What Will You Get At NCG Hospitality?The DoubleTree by Hilton Madison East is proudly managed by NCG Hospitality, an award winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties.
Career Development
- Personalized career pathing and skill development
- Leadership and mentorship programs
- Educational and certification reimbursement
Team Member Perks
- Worldwide hotel discounts and free stays at NCG Hospitality managed hotels
- Catch of the Day – earn bonuses for going above and beyond to support team and guests
- Everyone Sells – earn cash for bringing in business to our properties
- Paid Volunteer hours – Earn money for community service
Health & Wellness Benefits
- Medical, dental, and vision plans
- Paid sick time and Paid Time Off
- Virtual telehealth access and employee assistance resources
- Monthly health and fitness reimbursement programs
Financial Support
- Same-day pay options
- Referral bonus – earn cash for bringing great team members
- 401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2%
Ready To Grow With Us?
Visit ncghospitality.com to explore all current openings and view this short video on Who Is NCG Hospitality.
NCG Hospitality is proud to be an Equal Opportunity Employer.
Compensation: $18.00 per hour
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About Hotel Night Auditor Jobs at Hilton
What is the work location for this position at Hilton?
This job at Hilton is located in Madison, Wisconsin, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Hilton?
Candidates can expect a pay range of $18 (per hour).
What employment applies to this position at Hilton?
Hilton lists this position under the following employment categories:
- Alternate-schedule
- Full-time
What experience level is required for this role at Hilton?
Hilton is looking for a candidate with "Senior-level" experience level.
What is the process to apply for this position at Hilton?
You can apply for this role at Hilton either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.