Hotel Operations Assistant

The Del Monte LodgeOrange, OH

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Job Description

Do you want to be part of a growing company with the ability to make a difference? Consider joining the DelMonte Hotel Group, a reputable, family-owned business headquartered in Rochester, NY. As an industry leader, DelMonte Hotel Group develops, owns, and operates award-winning properties across 5 states, including New York, Ohio, Pennsylvania, Tennessee, and Rhode Island. We are seeking experienced and driven candidates like you to serve as a Sales and Operations Assistant.

The main objective of the Sales and Operations Assistant revolves around ensuring seamless communication and coordination between guests, the sales team, and hotel operations to facilitate successful meetings and events. The role involves managing group room blocks, assisting with sales efforts, and ensuring banquet spaces are properly set up and maintained. Additionally, the position requires monitoring guest satisfaction, supporting direct billing and invoicing, distributing reports, and maintaining sales materials. A key focus is on maintaining high service standards, ensuring operational efficiency, and fostering collaboration between departments to enhance the guest experience.

A successful candidate for this role will be highly organized, detail-oriented, and possess strong communication skills to effectively serve as the liaison between guests, sales teams, and hotel operations. They should be adaptable, able to handle changing circumstances and demonstrate problem-solving abilities. A background in hospitality or event coordination is preferred, along with experience in sales support and guest service. The ideal candidate will be proactive, customer-focused, and capable of managing multiple responsibilities while maintaining a professional and positive attitude. Strong teamwork, integrity, and the ability to work efficiently under pressure are also essential for success in this position.

Benefits

As a Sales and Operations Assistant. with DelMonte Hotel Group, you will be part of a hospitality leader who prides itself on cultivating a workplace that feels like home and that brings out the best in you each and every day. It's the kind of company where many of our associates come for a job but stay for a career-the kind of place where your strengths will be appreciated and where each of us can truly be ourselves.

Your hard work and professional dedication will be rewarded with an excellent compensation package.

Competitive pay
Comprehensive benefits package including health, dental, vision, life insurance, 401k
Paid Time Off
Hotel room discounts at our locations around the globe
Discounts on food and beverages
Professional development and advancement opportunities

If you are quality-oriented, driven to succeed, and enjoy sharing knowledge and expertise with others, consider applying today!

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FAQs About Hotel Operations Assistant Jobs at The Del Monte Lodge

What is the work location for this position at The Del Monte Lodge?

This job at The Del Monte Lodge is located in Orange, OH, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at The Del Monte Lodge?

Employer has not shared pay details for this role.

What employment applies to this position at The Del Monte Lodge?

The Del Monte Lodge lists this role as a Full-time position.

What experience level is required for this role at The Del Monte Lodge?

The Del Monte Lodge is looking for a candidate with "Senior-level" experience level.

What benefits are offered by The Del Monte Lodge for this role?

The Del Monte Lodge offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Paid Vacation, Career Development, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at The Del Monte Lodge?

You can apply for this role at The Del Monte Lodge either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.