Hotel Operations Manager

Bally's CorporationEvansville, IN

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Overview

Schedule

Full-time

Career level

Director

Remote

On-site

Job Description

The Hotel Operations Manager oversees the daily operations of two property hotels including the Front Desk, Reservations, Laundry, and Housekeeping Departments.

Essential Job Duties and Responsibilities:

Responsible for generating room forecasts and daily revenue reports, including yield management.
Responsible for responding to guest comment cards, letters, and phone calls, addressing complaints and resolving concerns.
Responsible for the staffing and supervision of Hotel Operations (i.e., Front Desk, Night Auditor, Reservations, Laundry, and Housekeeping).
Formulates and implements Hotel Operations policies and procedures and ensures enforcement of company policies and procedures.
Responsible for planning budgets and control of payroll costs.
Establishes standards for personnel administration and performance, service to patrons, room rates, credit, and service.
Must be able to adapt to changing business demands.
Must be able to stand, sit, and walk for prolonged periods of time (7+ hours).
Knowledgeable of the Indiana Gaming regulations as well as company's internal controls, policies, and procedures.
Always follow the Company Service Standards model.
Must be available for regularly scheduled work and be able to work a variety of hours, holidays, and weekends.
Other duties may be assigned at any time.

Qualifications:

Bachelor's Degree from four-year college or university; 5 years related experience, or equivalent combination of education and experience
Minimum 3 years hotel operations experience
Strong Leadership capability
Proficient In Microsoft Office Products (Outlook, Teams, Word, Excel)
Experience working with Oracle Opera, Oracle Purchasing strongly preferred
Excellent verbal and written communication skills

Compensation up to $60,000, depending upon qualifications and experience.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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FAQs About Hotel Operations Manager Jobs at Bally's Corporation

What is the work location for this position at Bally's Corporation?

This job at Bally's Corporation is located in Evansville, IN, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Bally's Corporation?

Employer has not shared pay details for this role.

What employment applies to this position at Bally's Corporation?

Bally's Corporation lists this role as a Full-time position.

What experience level is required for this role at Bally's Corporation?

Bally's Corporation is looking for a candidate with "Director" experience level.

What is the process to apply for this position at Bally's Corporation?

You can apply for this role at Bally's Corporation either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.