Hotel Operations Manager - Skylofts - MGM Grand

MGM ResortsLas Vegas, Nevada

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Overview

Schedule

Full-time

Career level

Director

Remote

On-site

Benefits

Health Insurance

Paid Community Service Time

Career Development

Job Description

Las Vegas, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:The Manager of Hotel Ops will provide support to the Senior Hotel Manager with direction and leadership for the property Front Desk team, consistent with the MGM brand. The candidate is responsible for leading the hotel management team in achieving their stated operational and financial goals including managing labor and overall financial performance. The manager owns the execution of functional strategy and the operational direction of the Front Desk. Ensure high customer satisfaction and an exceptional guest experience, in accordance with MGM Resorts service standards. All duties are performed in accordance with company policies and procedures.THE DAY-TO-DAY:

Works closely with the Senior Hotel Operations Manager to implement strategic Initiatives provided by Hotel Strategy CoEfor hotel operations.
Assist in leading the implementation of policies, operating procedures, training programs, manuals, directives, work schedules, rules and regulations for all front desk operations team.
Responsible for employee engagement of the front desk operations team, utilizing the tools provided and through coaching, training, rewards and development.
Provides leadership and direction to maintain and improve the guest experience within front desk operations, consistent with the company’s service standards.
Participates with: Interviews, candidate selections, training, supervision, counseling and coaching of front desk operations staff for the efficient operation of the department.

THE IDEAL CANDIDATE:

2+ years of prior relevant experience in the direction and management of employees in a similar hotel environment.
Bachelor's Degree preferred.

THE PERKS & BENEFITS:

Wellness incentive programs to help you stay healthy physically and mentally.
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
Free meals in our employee dining room.
Free parking on and off shift Health & Income Protection benefits (for eligible employees).
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=19532

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FAQs About Hotel Operations Manager - Skylofts - MGM Grand Jobs at MGM Resorts

What is the work location for this position at MGM Resorts?

This job at MGM Resorts is located in Las Vegas, Nevada, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at MGM Resorts?

Employer has not shared pay details for this role.

What employment applies to this position at MGM Resorts?

MGM Resorts lists this role as a Full-time position.

What experience level is required for this role at MGM Resorts?

MGM Resorts is looking for a candidate with "Director" experience level.

What benefits are offered by MGM Resorts for this role?

MGM Resorts offers following benefits: Health Insurance, Paid Community Service Time, Career Development, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at MGM Resorts?

You can apply for this role at MGM Resorts either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.