Hotel Operations Manager - Front Office

The Del Monte LodgeRochester, NY

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Overview

Schedule

Full-time

Career level

Director

Remote

On-site

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Job Description

Do you want to be part of a growing company with the ability to make a difference? Consider joining DelMonte Hotel Group, a reputable, family-owned business headquartered in Rochester, NY. As an industry leader, DelMonte Hotel Group develops, owns, and operates award-winning properties across five states, including New York, Ohio, Pennsylvania, Rhode Island, and Tennessee.

We are currently seeking experienced and driven candidates just like you to serve as an Operations Manager- Front Office for the AC Element Hotel by Marriott Rochester, NY at City Gate!

The main objective of the Operations Manager- Front Office is to oversee and support the hotel's Front Office and Food & Beverage operations while ensuring exceptional guest service, efficient daily operations, and adherence to hotel and brand standards. This position plays an important role in leading and developing associates, monitoring guest satisfaction, and supporting the overall success of the hotel.

Successful candidates will combine strong operational leadership with a friendly, welcoming, and energetic personality. The ideal candidate will be a hands-on leader who is comfortable working alongside the team, addressing guest needs, developing associates, and creating an environment focused on exceptional service. Strong time management, communication, problem-solving, and leadership skills are essential for success in this role.

Benefits

As an Operations Manager- Front Office with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and brings out the best in you each and every day. It's the kind of company where many of our associates come for a job but stay for a career-the kind of place where your strengths will be appreciated and where each of us can truly be ourselves.

Your hard work and professional dedication will be rewarded with an excellent compensation package.

Compensation $63,000 and up based on experience plus bonus potential
Comprehensive benefits package including health, dental, vision, life insurance, and 401(k)
Paid Time Off
Hotel room discounts at our locations around the globe
Discounts on food and beverages
Professional development and advancement opportunities

If you are quality-oriented, driven to succeed, and enjoy sharing your knowledge and expertise with others, consider applying today and joining the team at the AC Element Hotel by Marriott Rochester, NY at City Gate!

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FAQs About Hotel Operations Manager - Front Office Jobs at The Del Monte Lodge

What is the work location for this position at The Del Monte Lodge?

This job at The Del Monte Lodge is located in Rochester, NY, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at The Del Monte Lodge?

Employer has not shared pay details for this role.

What employment applies to this position at The Del Monte Lodge?

The Del Monte Lodge lists this role as a Full-time position.

What experience level is required for this role at The Del Monte Lodge?

The Del Monte Lodge is looking for a candidate with "Director" experience level.

What benefits are offered by The Del Monte Lodge for this role?

The Del Monte Lodge offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Paid Vacation, Career Development, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at The Del Monte Lodge?

You can apply for this role at The Del Monte Lodge either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.