Hotel Room Attendant

[Housekeeping/Room Attendant]

JOB DUTIES, MINIMUM QUALIFICATIONS (MONTH/YEARS EXPERIENCE, SKILLS, SPECIAL LICENCSE, ETC):

SUMMARY: Room attendants must clean hotel rooms; demonstrate good customer service skills; complete tasks in a timely manner; lift and move items; interact with guests in a professional /helpful manner; operate vacuums and use different types of cleaning solutions, and work effectively as a part of a team. Room attendants may contribute to laundry duties including washing and drying of linens and towels. Room attendants must clean all other areas of hotel as may be assigned. Room attendants must also remove trash and dirty linens from hotel rooms and perform all other duties as assigned.          

Professional Experience

• Preferably 6 month’s experience in cleaning or janitorial related field.

Hotel Experience

• Wear room attendant hotel uniform per hotel standards; adhere to professional grooming standards
• Sign in and out on the sign in sheet daily with the proper time
• All housekeeping keys must be signed in and out daily
• While you are working the keys must remain with you at all times. Don't let anyone in a room who says they lost or don't have their key. At the end of the day, the keys must be turned in and locked up
• Get the proper amount of supplies to clean your rooms with and stock your carts neat
• Clean rooms per hotel standards and hotel provided training, to include but not limited to:

Skills

o   At least average oral communication

• Requires walking and repetitive motions
• Able to stand, sit, and walk, for more than 4 hours

Education

• Background screening for previous criminal history
• Participate in all training as assigned

The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.