Hotel Room Attendant Position

Blue Sky Hospitality SolutionsHouston, TX

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Job Description

JOB SUMMARY

The Room Attendant is responsible for cleaning guest rooms and responding to guest requests at the highest standards in support of the hotel's continuing effort to deliver exceptional guest service.

CANDIDATE PROFILE

Experience

* Previous experience housekeeping is strongly preferred.

JOB ESSENTIALS

* Provide a clean, safe and well-maintained guest room for all guests of the hotel.

* Thoroughly clean guest rooms as assigned, including, but not limited to making beds, cleaning bathrooms, dusting and vacuuming to Doubletree brand standards

* Dispose of trash and recyclables

* Perform deep cleaning tasks, as needed

* Gather supplies/equipment/amenities as needed daily

* Respond to guest requests in a timely, friendly and efficient manner.

Get assistance to help guests when needed.

* Manage guest requests, inquiries, and complaints promptly and completely. Ensure follow up with guest are performed in a timely manner to maintain a high level of guest satisfaction and quality service. In the event of dissatisfaction, negotiate compromise in accordance to the “Make it Right” established guidelines.

* Follow proper Hotel safety policies and procedures and use safety equipment as needed to ensure the safety of all team members during each shift.

Reports all accidents and injuries in a timely manner.

* Ensure work area is clean and clear of standing water, debris or any objects that can obstruct the job duties from being performed safely, efficiently and effectively

* Perform any other job related duties as assigned.

Other

* Ability to work in a fast-pace, high-energy and demanding work environment.

* Strong attention to detail

* Ability to establish and maintain effective working relationships with associates and guests.

* Able to understand and follow all safety related procedures while performing all tasks.

* Regular attendance in conformance with the standards is essential to the successful performance of this position.

* Comply with attendance rules and be available to work on a regular basis. Able to work varied shifts, including Weekday, Evenings, weekends and holidays.

•* Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.

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FAQs About Hotel Room Attendant Position Jobs at Blue Sky Hospitality Solutions

What is the work location for this position at Blue Sky Hospitality Solutions?

This job at Blue Sky Hospitality Solutions is located in Houston, TX, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Blue Sky Hospitality Solutions?

Employer has not shared pay details for this role.

What employment applies to this position at Blue Sky Hospitality Solutions?

Blue Sky Hospitality Solutions lists this role as a Full-time position.

What experience level is required for this role at Blue Sky Hospitality Solutions?

Blue Sky Hospitality Solutions is looking for a candidate with "Senior-level" experience level.

What is the process to apply for this position at Blue Sky Hospitality Solutions?

You can apply for this role at Blue Sky Hospitality Solutions either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.