Hotel Room Inspector
Career CenterPlacerville, California
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Overview
Schedule
Full-time
Career level
Senior-level
Job Description
SUMMARY
Assists the Housekeeping Supervisor and staff in daily operations. Inspects guest rooms and public areas to ensure compliance with company standard of cleanliness and performance. Promotes and follows Red Hawk Casino’s Service standards and requirements ensuring a lasting impression of exemplary service resulting in supremely satisfied and loyal guests.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Maintains a presence in the Housekeeping department to answer the phone and greet visiting guests.
- Focuses on room status communication with Front Office, tracking of guest assistance requests, delegation of tasks, staff responsiveness, timely completion of assignment and call backs to Front Office/guests/others with completion times.
- Completes room inspection reports daily. Communicates results to staff, tracks progress by room/housekeeper and keeps accurate records.
- Notifies House person of all rooms that need carpet cleaning, upholstery cleaning or floor care.
- Communicates to facilities any needed repairs to rooms and/or public areas.
- Notifies House person of all rooms that require window cleaning or furniture moving.
- May be assigned special projects.
- Receives, logs and secures items found by staff. Investigates lost item inquiries and maintains detailed records of both items and inquiries.
- Other duties may be assigned
QUALIFICATION REQUIREMENTS
- Hotel and casino industry experience preferred.
- Knowledge of principles and practices regarding customer service in the casino/hotel industry.
- High school diploma or general education degree (GED) required.
- Applicants should possess exceptional interpersonal and communication skills and utilize a variety of standard computer systems/office productivity software at an intermediate or advanced level
- Strong attention to detail.
- Must have ability to stand and/or walk for up to 8 hours per shift.
- Must be at least 18 years of age.
- High school diploma or general education degree (GED); preferred
- Previous housekeeping experience required. Previous experience inspecting rooms preferred.
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FAQs About Hotel Room Inspector Jobs at Career Center
What is the work location for this position at Career Center?
This job at Career Center is located in Placerville, California, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Career Center?
Employer has not shared pay details for this role.
What employment applies to this position at Career Center?
Career Center lists this role as a Full-time position.
What experience level is required for this role at Career Center?
Career Center is looking for a candidate with "Senior-level" experience level.
What is the process to apply for this position at Career Center?
You can apply for this role at Career Center either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.