Overview
Schedule
Full-time
Career level
Senior-level
Remote
On-site
Compensation
$25-$30/hour
Job Description
Benefits:
- Employee discounts
- Paid time off
- Training & development
Sales Coordinator – Marriott Hotel Job Description
A Sales Coordinator at the Four Points Detroit Novi provides administrative to support the hotel's Sales Department. The position helps the sales team attract new business, maintain client relationships, coordinate group bookings, and ensure smooth communication between hotel departments.
Key Responsibilities
1. Sales Department Support
- Assist the Director of Sales with daily administrative tasks.
- Prepare sales proposals, contracts, presentations, and correspondence.
- Maintain accurate sales records, reports, and client databases.
- Respond to customer inquiries and follow up on potential business opportunities.
2. Group Reservations & Events
- Coordinate group room blocks and meeting room reservations.
- Prepare banquet event orders (BEOs) and communicate event details to hotel departments.
- Assist with coordinating corporate meetings, conferences, weddings, and social events.
- Follow up with clients regarding rooming lists, event details, and special requests.
3. Customer Service & Client Relations
- Provide professional and timely communication with clients.
- Build positive relationships with corporate clients, meeting planners, and travel agencies.
- Ensure client needs are communicated to the appropriate hotel departments.
- Help resolve customer concerns and ensure guest satisfaction.
4. Administrative & Financial Responsibilities
- Prepare invoices, deposits, and sales documentation.
- Assist with sales reports, revenue tracking, and account management.
- Maintain organized electronic and paper filing systems.
- Track sales leads and update the hotel's sales management system.
5. Team Communication
- Work closely with Front Desk, Reservations, Revenue Management, Catering, Banquets, and Food & Beverage.
- Ensure all departments receive accurate information about upcoming groups and events.
- Support the hotel in meeting monthly and annual sales goals.
Qualifications and Skills
- High school diploma or equivalent; college degree in Hospitality, Business, or a related field preferred.
- Previous hotel, hospitality, or administrative experience preferred.
- Strong organizational and multitasking skills.
- Excellent verbal and written communication.
- Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
- Knowledge of hotel reservation and sales systems is a plus.
- Ability to work independently and as part of a team.
- Professional attitude and strong customer service skills.
Important Skills for Success
- Attention to detail
- Time management
- Customer relationship management
- Problem-solving
- Sales support
- Event coordination
- Teamwork and communication
- Organization and follow-through
Compensation: $25.00 - $30.00 per hour
Step into relaxation at our trendy hotel in Novi
Part of the Novi shopping and entertainment district, Four Points by Sheraton Detroit Novi presents rooms with thoughtful amenities while featuring two restaurants and flexible event space. We are near major corporations as well as the Suburban Collection Showplace, Twelve Oaks Mall and Fountain Walk.
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FAQs About Hotel Sales Coordinator Jobs at Sheraton
What is the work location for this position at Sheraton?
This job at Sheraton is located in Novi, Michigan, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Sheraton?
Candidates can expect a pay range of $25–$30 per hour for this role.
What employment applies to this position at Sheraton?
Sheraton lists this role as a Full-time position.
What experience level is required for this role at Sheraton?
Sheraton is looking for a candidate with "Senior-level" experience level.
What is the process to apply for this position at Sheraton?
You can apply for this role at Sheraton either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.