House Manager - Community Services Program

We are looking for House Managers for our Troy location.  The House Manager will assume the leadership role in the overall management of the living unit. Responsible for mentoring, coaching, and supporting direct care staff to ensure the treatment plans of individuals in the home are implemented appropriately. Supervise, mentor, and assist in delivering the program to help individuals acquire the skills and self-esteem necessary to establish and achieve their personal goals.  

Primary Duties & Essential Functions:

• Supervision, mentoring, coaching, and evaluation of direct care staff to ensure treatment goals for individuals are met.
• Assist in the hiring process, including interviewing and selection of staff, training of staff, supervision of staff, planning, assigning, and directing work assignments.
• Reviews and approves timecards.
• Ensure staff have met all training requirements for their position and ensure physicals and PPD are in compliance.
• Ensures all direct care staff understand and can implement the residential habilitation plans and behavior support plans for all individuals in the program.
• Responsible for actively engaging staff and individuals in effective treatment activities and offering a variety of age-appropriate recreational and social experiences for individuals.
• Assists nursing with scheduling of medical appointments and ensures attendance.
• Acts as primary liaison for family, clinician, and treatment team issues.
• Ensures the safety of the individuals and apartments, including completion of monthly environmental checklists, monthly fire drills, inspections, and stocking of spill kits and any other health and safety requirements.
• Responsible for budget management for their program
• Assists individuals with the purchasing of household supplies, program supplies, and clothing in accordance with all agency policies and procedures.
• Oversees the planning for special events, holidays, birthdays, etc., which are recognized and celebrated.
• Maintains an environment that is safe by ensuring agency policies are upheld.
• Review individual logs & communication logs.
• Dispenses and/or oversees the dispensing of medication.
• Monitors procedures, ensuring that medications are inventoried and reordered as needed, in collaboration with nursing staff.
• Develops and maintains annual financial ledgers.
• Responsible for proper documentation and notifications regarding vehicle maintenance, cleanliness, and mileage
• Participates in the Treatment Team, Clinical Management meetings, and other committees as assigned.
• Facilitating meetings as delegated
• Manages in accordance with applicable laws, regulations, union contract, agency policies, etc.
• Attends elective internal and external training for continued professional development.
• Responsible to check email daily and communicating appropriate information to staff.

Requirements:

• Minimum of HS Diploma with at least 2 years of related supervisory experience.
• Valid NYS Driver's License with a clean driving record. 
• Ability to complete all training, including Strategies for Crisis Intervention and Prevention (SCIP), and perform a physical restraint.
• Willingness to respond to the needs of a culturally diverse population.
• Ability to deal positively with changing priorities in a fast-paced environment.
• Seek opinions, alternative viewpoints in decision making. Understand and respect the expertise and experience of others, appreciate the different views, and the perspectives and limitations of other individuals.
• Exhibits a professional, courteous demeanor with internal and external constituents.

Vanderheyden is committed to the National Sanctuary Model - a blueprint for clinical and organizational change which, at its core, promotes safety and recovery from adversity through the active creation of a trauma-informed community.  The Sanctuary Model's focus is not only on the people who seek services, but equally on the people and systems that provide those served.

Vanderheyden, as an Equal Opportunity Employer, does not discriminate in its hiring or employment practices on the basis of gender, race or ethnicity, color, national origin, religion, age, disability, military or marital status, sexual orientation, gender identity or expression, prior arrest or conviction record or any other category protected by applicable federal, state or local laws.