Overview
Schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Career Development
Job Description
This position is responsible for the supervision of housekeeping operations and ensures the cleanliness of hotel rooms and public areas, and adheres to health regulations. Effective supervision of assigned staff, guest satisfaction and positive employee relations.
- Accountable for guest satisfaction by providing quality room cleanliness and room supplies.
- Timely respond to guest concerns or requests in courteous and friendly manner, focuses on service recovery when applicable.
- Works side by side with staff to train and model appropriate guest service standards.
- Ensures all required training for department employees is completed and training records are maintained.
- Analyzes quality issues, identifies training needs, suggests changes and ensures implementation to improve results.
- Utilizes available resources and adheres to CSM training policies.
- Promotes collaboration and positive, professional work environment.
- Attends all daily, weekly and/or monthly department/hotel meetings to ensure proper communication/planning occurs.
- Responsible for assisting and supporting all housekeeping/laundry initiatives and meeting productivity stands at the hotel level.
- Must have high attention to detail, good communication skills, leadership ability and excellent problem solving skills.
- Must have excellent organization skills, a high degree of creativity to facilitate efficient problem solving.
- Work together with Engineering to report maintenance issues.
- Must be able to manage multiple priorities and work in an environment with frequent interruptions and tight deadlines Adheres to all CSM Standard Operating Procedures.
- Other duties as assigned.
Competencies/Skills Required: Prior housekeeping supervision experience preferred. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment.
Education: High school diploma or GED required.
Physical Requirements: Ability to lift, push and pull up to 75 pounds on a regular basis throughout shift. Significant bending required.
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FAQs About Housekeeping Inspector Jobs at CSM Corporation
What is the work location for this position at CSM Corporation?
This job at CSM Corporation is located in Lynnwood, WA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at CSM Corporation?
Employer has not shared pay details for this role.
What employment applies to this position at CSM Corporation?
CSM Corporation lists this role as a Full-time position.
What experience level is required for this role at CSM Corporation?
CSM Corporation is looking for a candidate with "Senior-level" experience level.
What benefits are offered by CSM Corporation for this role?
CSM Corporation offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at CSM Corporation?
You can apply for this role at CSM Corporation either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.