Housekeeping Manager- Hilton Garden Inn- Mt Laurel, NJ

Blue Sky Hospitality SolutionsMt.Laurel, NJ

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Overview

Schedule

Full-time

Career level

Director

Benefits

Career Development

Job Description

Housekeeping Manager – Job Description

Location: Hilton Garden Inn – Mt. LaurelDepartment: HousekeepingReports To: General Manager / Operations Manager

Position Summary

The Housekeeping Manager is responsible for overseeing the daily operations of the housekeeping department to ensure the highest standards of cleanliness, guest satisfaction, and team productivity. This role requires strong leadership, attention to detail, and the ability to manage staff in a fast-paced hospitality environment.

Key Responsibilities

Operational Leadership

Manage and supervise all housekeeping staff, including room attendants, housepersons, and laundry personnel
Ensure guest rooms, public areas, and back-of-house spaces meet brand and company cleanliness standards
Conduct daily inspections of rooms and public areas

Staff Management & Development

Recruit, train, coach, and evaluate housekeeping team members
Create schedules based on occupancy forecasts and business needs
Address employee relations matters in collaboration with HR

Quality & Guest Satisfaction

Respond promptly to guest requests and service issues
Maintain high guest satisfaction scores related to cleanliness
Implement continuous improvement practices

Inventory & Cost Control

Manage housekeeping supplies, linen, and equipment inventory
Control costs while maintaining quality standards
Coordinate with vendors for supplies and services

Compliance & Safety

Ensure compliance with OSHA standards and hotel safety protocols
Maintain proper handling of chemicals and cleaning equipment
Support adherence to brand standards and audit requirements

Qualifications

2–5 years of housekeeping leadership experience in a hotel environment
Strong knowledge of hotel housekeeping operations and brand standards (Hilton experience preferred)
Excellent organizational and time management skills
Ability to lead and motivate a diverse team
Strong communication and problem-solving abilities
Bilingual (English/Spanish) preferred

Key Competencies

Attention to detail
Leadership and team development
Time management
Conflict resolution
Customer service excellence

Performance Expectations

Consistently meet or exceed cleanliness scores and QA audits
Maintain labor costs within budget
Achieve high team engagement and low turnover
Ensure timely room availability for check-ins

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FAQs About Housekeeping Manager- Hilton Garden Inn- Mt Laurel, NJ Jobs at Blue Sky Hospitality Solutions

What is the work location for this position at Blue Sky Hospitality Solutions?

This job at Blue Sky Hospitality Solutions is located in Mt.Laurel, NJ, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Blue Sky Hospitality Solutions?

Employer has not shared pay details for this role.

What employment applies to this position at Blue Sky Hospitality Solutions?

Blue Sky Hospitality Solutions lists this role as a Full-time position.

What experience level is required for this role at Blue Sky Hospitality Solutions?

Blue Sky Hospitality Solutions is looking for a candidate with "Director" experience level.

What benefits are offered by Blue Sky Hospitality Solutions for this role?

Blue Sky Hospitality Solutions offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Blue Sky Hospitality Solutions?

You can apply for this role at Blue Sky Hospitality Solutions either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.