Housekeeping Manager - Home2 By Hilton Garden Grove
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Overview
Job Description
Overview
The Housekeeping Manager will oversee all housekeeping operations, including the management of housemen, laundry staff, housekeepers, and breakfast personnel. This role is crucial in maintaining the cleanliness and overall presentation of the property, ensuring compliance with the Home2 by Hilton standards. The Housekeeping Manager will also be responsible for ordering supplies, taking inventory, and conducting room inspections.
Key Responsibilities
Supervision and Leadership
Lead and manage the housekeeping team, including housemen, laundry staff, housekeepers, and breakfast personnel.
Provide training, guidance, and support to ensure high standards of cleanliness and service.
Conduct regular staff meetings to communicate expectations and address any concerns.
Inventory and Supplies Management
Order cleaning supplies and equipment as needed, ensuring the department is well-stocked.
Maintain accurate inventory records and monitor usage to minimize waste and control costs.
Room Inspections
Conduct thorough inspections of guest rooms and public areas to ensure compliance with Home2 by Hilton standards.
Address any deficiencies and implement corrective actions as necessary.
Operational Support
Assist in cleaning guest rooms during periods of low occupancy to maintain service levels.
Coordinate with other departments to ensure seamless operations and guest satisfaction.
Quality Assurance
Ensure that all housekeeping staff adhere to safety and sanitation policies.
Respond promptly to guest requests and feedback regarding cleanliness and service.
Reporting
Prepare and submit regular reports on housekeeping operations, including staffing, inventory, and maintenance needs.
Qualifications
Previous experience in a housekeeping management role, preferably in a hospitality setting.
Strong leadership and team management skills.
Excellent organizational and time management abilities.
Knowledge of cleaning products, techniques, and safety procedures.
Ability to work flexible hours, including weekends and holidays.
Strong communication skills, both verbal and written.
Physical Requirements
Ability to lift and carry up to 50 pounds.
Ability to stand, walk, and bend for extended periods.
Benefits
Competitive salary
Health, dental, and vision insurance
Paid time off
Employee discounts
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Submit 10x as many applications with less effort than one manual application.
