Housekeeping Manager

Job Description:

Position Summary: 

• The Manager of Housekeeping is responsible for the daily management, direction, and delivery of housekeeping services across the NewBridge campus. This role oversees daily cleaning operations for apartments and households, ensuring high standards of cleanliness, safety and service. The Manager oversees Supervisors’ responsibilities to include creating and managing staff schedules, assignments and payroll. Conducts annualemployee performance reviews and participates in staff coaching and corrective action in collaboration with the Director of Assisted Living.

II.        Core Competencies:

• The position requires superior people skills to effectively collaborate, and share pertinent and sensitive information with colleagues, residents and NewBridge guests.
• Must be able to handle stressful situations skillfully. 
• Manages housekeeping department within budget.
• Serves as a liaison between residents, families, staff, and leadership.
• Manages and maintains equipment and supplies properly and trains staff according to regulations and infection control guidelines.

Position Responsibilities:

• Manage the day-to-day operation of NewBridge Housekeeping department.
• Hire, train, manage and mentor the housekeeping staff.
• Staff development and annual performance reviews for direct reports.
• Develop, plan, and execute housekeeping operational budgets. 
• Attend and present at monthly budget review meeting.
• Plan, budget, and control inventory for all housekeeping functions.
• Manage/ maintain the required equipment and tools properly; train staff accordingly on the operation of all relevant equipment.
• Oversee schedules, timesheets and payroll for the housekeeping department.
• Oversee all housekeeping employees, including staff development, annual performance reviews, and corrective action
• Establish and maintain all cleanliness standards at NewBridge.
• Participate in community-based committees and meetings as requested.
• Work within the established safety guidelines; actively promotes safety within the department.
• Commit to, abide by and embody the HSL Cultural Beliefs. Be available to build trusting relationships with the residents, team members and colleagues.
• Author, execute, and update procedural manuals for housekeeping operations to ensure compliance with local, state, and federal laws and regulations.
• Commit to providing the highest quality of preparation and presentation.
• Commit to having a “can-do” service mentality.
• Accept responsibility for all tasks assigned.
• Follow all work and safety rules.
• Commit to making contributions to fellow team members as needed.
• Accept changes in working venue, schedule, or tasks assigned.

Qualifications:

• High School Diploma
• Minimum of three years supervisory experience.
• Must be able to effectively present information, and respond to questions from groups of managers, residents and the general public.
• Experience in working with a diverse population.
• Knowledge on handling and resolving requests and concerns.
• Must have an optimistic and positive demeanor, excellent oral and written communication skills, good intuition and able to adapt to changing priorities and display good, sound judgment. 
• Must be motivated to learn and flexible to change.

Computer literacy required; experience with databases, Windows, Word, Excel, and

Remote Type

Salary Range: