Housekeeping Manager - Roost Cleveland
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Overview
Job Description
About Method Co.
Method Co. is a boutique hospitality company that develops, designs, and operates a portfolio of hotels, restaurants, and apartment-style accommodations across the country. With a focus on culturally relevant and design-driven experiences, Method Co. creates spaces that blend thoughtful service, elevated design, and a deep sense of place.
About ROOST Cleveland
ROOST Cleveland brings the signature ROOST apartment‑hotel experience to the heart of downtown Cleveland. Set within a beautifully restored historic building, it offers spacious studio, one‑, and two‑bedroom apartments designed for both short visits and extended stays. Each residence features full kitchens, in‑unit laundry, curated furnishings, and warm, modern design details that make every stay feel like home. Guests enjoy access to thoughtfully designed common spaces, a fitness center, and attentive service that blends boutique‑hotel hospitality with residential comfort. Steps from the city’s cultural institutions, restaurants, and lakefront, ROOST Cleveland is an inviting home base for exploring the best of the city.
Website: https://www.roostcleveland.com
About the Role
The Housekeeping Manager plays a key leadership role in ensuring our property remains impeccably clean, beautifully maintained, and welcoming for every guest. This position supports the Housekeeping Manager by overseeing daily operations, inspecting guest rooms and public spaces, and guiding the housekeeping team with a calm, professional, service‑driven approach. Ideal candidates are detail‑oriented, organized, and skilled at motivating teams while upholding Method Co.’s high standards of hospitality.
Key Responsibilities
- Supervise daily housekeeping operations, ensuring all rooms and public areas meet brand standards
- Conduct detailed inspections of guest rooms, hallways, and common spaces
- Train, coach, and support housekeeping staff to ensure consistency and quality
- Assist with scheduling, task assignments, and daily workflow management
- Monitor inventory of linens, cleaning supplies, and guest amenities
- Report maintenance issues promptly and coordinate with engineering as needed
- Uphold safety, sanitation, and cleaning protocols at all times
- Support hands‑on cleaning tasks during high‑volume periods
- Foster a positive, team‑oriented environment rooted in hospitality and respect
Qualifications
- Previous housekeeping or hospitality experience required; Manager experience preferred
- Strong attention to detail and commitment to cleanliness
- Excellent communication and leadership skills
- Ability to multitask and manage shifting priorities
- Comfortable with physical tasks including lifting, bending, and extended periods of standing
- Weekend and holiday availability required
What We Offer
- Competitive hourly pay
- Opportunities for growth within Method Co.
- A supportive, collaborative work environment
- Employee perks across our hotel and restaurant portfolio
- Paid time off & vacation
- Health, dental, vision benefits
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