
Housekeeping Manager-Marriott Long Island, Uniondale NY
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Overview
Job Description
About the Housekeeping Manager Position
Our company is seeking a hardworking, service-oriented Housekeeper to join our team. Whether working to tidy up the lobby or turning over a guest room, our ideal candidate will work quickly and efficiently to ensure a clean environment for all of our clients.
If you're energetic with a knack for cleanliness and customer service, we'd love for you to apply!
Overtime Control & Daily Practices
Daily Time & Staffing Practices
Review group timecards daily (start of shift and end of shift)
Watch for early clock-ins and late clock-outs; address immediately
Monitor staff approaching 32–35 hours midweek and adjust assignments
Ensure staff are clocking in/out only when actively working
Scheduling & Coverage
Adjust daily room assignments to balance workloads and avoid unnecessary OT
Use available staff with lower hours before assigning overtime
Coordinate coverage plans for known call-outs, vacations, or LOAs
Escalate staffing gaps early when coverage cannot be absorbed without OT
Call-Out & Attendance Management
Document all call-outs daily
Distinguish between:
Legitimate sick time
Excessive or patterned call-outs
Address repeated call-outs through coaching and corrective action as appropriate
Avoid defaulting to OT as the first coverage option
End-of-Day Controls
Ensure all rooms and public areas are completed before authorizing OT
Confirm no unauthorized OT is worked
Review exceptions and correct timecards daily, not at payroll
Communication & Escalation
Notify HR and Operations immediately when OT is unavoidable
Communicate vacancy and LOA impacts that are driving OT
Participate in weekly OT and staffing review discussions
Manager Accountability
Overtime must be intentional, approved, and documented
Managers are accountable for timecard accuracy and daily monitoring
Consistent enforcement of timekeeping expectations is required
What Success Looks Like
OT is limited to unavoidable operational needs
Fewer payroll surprises
Balanced workloads across staff
Improved morale by reducing forced extra hours
Housekeeping Manager Requirements
- *
- High school diploma or GED preferred *
- Previous experience working as a Housekeeper preferred *
- Able to work efficiently both independently and in a team *
- Able to lift at least 25 pounds *
- Excellent time management skills *
- Great customer service skills *
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