HousekeJOB SUMMARYCreates clean, comfortable, guest-ready rooms by followinghotel cleaning procedures, replenishing supplies, reportingmaintenance needs, and delivering consistent quality.CORE SKILLS
Dependability and attention to detail. Ability to follow a structured cleaning routine. Respect for guest privacy and hotel property. Teamwork and time management. Safe use of cleaning chemicals and equipment.ESSENTIAL RESPONSIBILITIES Clean and service assigned guest rooms and designated hotel areas. Make beds and replace sheets, towels, and bathroom supplies. Dust furniture, vacuum carpets, and clean floors, fixtures, glass, and bathrooms. Remove trash and properly handle used linen. Restock the housekeeping cart and guest-room supplies. Report maintenance issues, lost-and-found items, and room-status changes. Follow chemical labels, Safety Data Sheets, safety rules, and brand standards. Clean lobby restrooms when assigned and operationally necessary. Strip linen, terry, and trash when a House Person is unavailable, as assigned. Perform other duties assigned by management.PHYSICAL & WORK REQUIREMENTS MINIMUM QUALIFICATIONS Stand and walk for extended periods. Climb stairs and use ladders or step stools. Lift up to 10 lbs. frequently and 25 lbs. periodically. Pull up to 25 lbs. occasionally. Perform repetitive bending, reaching, pushing, and carrying. Ability to perform essential functions with or without reasonable accommodation. Authorization to work in the United States. Ability to read labels and follow instructions. High school diploma or equivalent preferred. Prior housekeeping experience preferred. Reliable attendance and transportation. Willingness to learn and accept additional duties as business needs change.EMPLOYEE ACKNOWLEDGMENTI acknowledge that I have read and understand this job description. I understand that duties may be modified based on business needs and that this document does not create acontract of employment. I confirm that I can perform the essential functions of this position, with or without reasonable accommodation. I agree to ask the General Manager or HumanResources if I need clarification or wish to request an accommodation.Employeeeping- Room AttendantWe are an exciting world class leader in the hospitality industry.
We have maximized our profit potential through training, support, and by creating a dynamic culture for our quality personnel.
We have empowered our Guest Services Agents to execute their duties in a manner that ensures our Guests Come First as they are the closest to our guests.
We sustain exceptional guest satisfaction by aggressively pursuing attention to detail and adding the “WOW” factor to every guest contact.
We have made TEAMWORK central to every endeavor.
We challenge every individual to strive for excellence through high performance and loyalty to our guests and our organization.
We are unwilling to lower our standards or accept second best efforts from our personnel.
We promote innovation, initiative, and creativity.
We are constantly striving to improve ourselves.
