Housekeeping Supervisor

Benchmark Hospitality of RoanokeRoanoke, Virginia

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Overview

Schedule

Alternate-schedule

Full-time

Career level

Entry-level

Benefits

Health Insurance

Paid Vacation

401k Matching/Retirement Savings

Job Description

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Check out this video for more information on our great company!

About our property:

The Hotel Roanoke & Conference Center is a magnificent and storied hotel nestled in the heart of Roanoke, Virginia. Built in 1882, the Tudor-style hotel is listed on the National Register of Historic Places and is a member of the International Association of Conference Centers. With its grand architecture and captivating history, the hotel stands as a testament to timeless elegance. Boasting a total of 329 luxuriously appointed guest rooms and suites, the Hotel Roanoke & Conference Center offers a range of accommodation options to suit the needs of every guest. In addition to its accommodations and dining options, the Hotel Roanoke & Conference Center features exceptional facilities for both business and leisure travelers. The hotel boasts over 63,000 square feet of flexible event space, making it an ideal venue for conferences, weddings, and other special occasions. State-of-the-art audiovisual equipment, professional event planning services, and attentive staff ensure that every event is a resounding success. Overall, with its rich history, elegant accommodations, exceptional dining options, and prime location, the Hotel Roanoke & Conference Center stands as a premier destination for travelers seeking a blend of luxury, comfort, and charm.

What you will have an opportunity to do:

Housekeeping Supervisor

Schedule: 8:00 AM – 4:00 PM | Must be available weekends and holidays

Be a Leader Behind the Scenes of Exceptional Guest Experiences

The cleanliness of a hotel is one of the most important reasons guests return—and at Hotel Roanoke & Conference Center, our Housekeeping team plays a vital role in creating memorable stays. We are seeking a detail-oriented, inspiring Housekeeping Supervisor to lead by example, uphold our high standards, and support a team that takes pride in excellence.

If you are passionate about hospitality, enjoy coaching others, and have a keen eye for detail, this may be the perfect opportunity for you.

What You’ll Do

As a Housekeeping Supervisor, you will oversee and coordinate daily housekeeping operations to ensure the highest levels of cleanliness throughout guest rooms, public areas, and “heart of the house” spaces.

Key Responsibilities Include:

Provide leadership and direction for all housekeeping and laundry activities
Coordinate daily workflow, assign rooms and duties, and adjust staffing as needed
Inspect guest rooms and public areas to ensure top-quality cleanliness standards
Train, onboard, motivate, coach, and hold team members accountable
Maintain a regularly scheduled cleaning program
Ensure guest and management requests are handled promptly, efficiently, and with a friendly attitude
Collaborate with Front Desk and other departments to enhance overall guest satisfaction
Assist with linen and supply inventory and ensure proper usage
Report maintenance needs and ensure safe handling of cleaning chemicals
Assist with performance evaluations
Find coverage for call-outs or increased occupancy
Perform other related duties as assigned by management

What are we looking for?

Qualifications & Experience:

6 months of experience in a similar housekeeping role preferred
Engaging, caring, and professional leadership style
Strong attention to detail and time management skills
Excellent verbal communication skills
Ability to read room numbers, dates, and basic instructions

Physical Requirements:

Ability to stand and work on your feet for extended periods
Ability to bend, twist, lift, and move throughout the shift
Lift, carry, and position items weighing 25–30 lbs
Push, pull, and navigate carts weighing up to 100 lbs
Operate housekeeping equipment such as vacuums, mops, brooms, and spray bottles
Ability to reach high and low spaces, observe conditions, and detect odors

Why Join Us?

At Hotel Roanoke & Conference Center, we believe a clean, well-cared-for environment is the foundation of exceptional hospitality. As a Housekeeping Supervisor, you’ll play a critical role in ensuring our guests feel comfortable, welcomed, and eager to return—while developing and supporting a team that takes pride in their work.

Compensation:

$18.00

$19.50

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

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FAQs About Housekeeping Supervisor Jobs at Benchmark Hospitality of Roanoke

What is the work location for this position at Benchmark Hospitality of Roanoke?

This job at Benchmark Hospitality of Roanoke is located in Roanoke, Virginia, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Benchmark Hospitality of Roanoke?

Candidates can expect pay range between $18–$19.5 for this role.

What employment applies to this position at Benchmark Hospitality of Roanoke?

Benchmark Hospitality of Roanoke lists this position under the following employment categories:

Alternate-schedule
Full-time

What experience level is required for this role at Benchmark Hospitality of Roanoke?

Benchmark Hospitality of Roanoke is looking for a candidate with "Entry-level" experience level.

What benefits are offered by Benchmark Hospitality of Roanoke for this role?

Benchmark Hospitality of Roanoke offers following benefits: Health Insurance, Paid Vacation, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Benchmark Hospitality of Roanoke?

You can apply for this role at Benchmark Hospitality of Roanoke either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.