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Housekeeping Supervisor

Concord HospitalityGrand Rapids, MI

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Overview

Schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

We are hiring a Housekeeping Supervisor!

As a Housekeeping Supervisor, you play a key role behind the scenes-guiding your team and maintaining clean, comfortable spaces that enhance every guest experience.

Responsibilities:

  • Supervise housekeeping, laundry, and houseperson teams to ensure quality, productivity, and standards.
  • Inspect guest rooms and public areas to confirm cleanliness and brand compliance.
  • Train and support team members to drive performance and consistency.
  • Lead daily assignments, key control, and team readiness.
  • Respond to guest requests and resolve concerns promptly.
  • Monitor room status, report maintenance needs, and ensure timely room readiness.
  • Maintain organized housekeeping spaces and support operations as needed.

Qualifications:

  • Prior housekeeping or supervisory experience preferred.
  • Strong attention to detail and leadership skills.
  • Ability to train, motivate, and support a team.
  • Excellent communication and guest service skills.
  • Organized, reliable, and able to manage multiple priorities.
  • Physical ability to assist with cleaning tasks and lift up to 40 lbs.
  • Must be able to work a flexible schedule, including weekends and holidays.

Benefits (Full Time Associates only)

Full-time associates are eligible to participate in a comprehensive benefit package, which includes

  • Competitive wages
  • Medical/Dental/Vision plans insurance
  • Life insurance with Short Term and Long-Term disability options
  • 401k with Company Match
  • Tuition assistance
  • Discounted room rates at Concord managed hotels
  • Training & development and career advancement opportunities.

Why Concord?

Our culture is based on our five Cornerstones, and they are what we consider our foundation:  Quality, Integrity, Community, Profitability, and Fun.  It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market.

Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. Concord's associates are what our company is built on, and we strive to recognize them for their hard work, dedication, and commitment to excellence.

We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

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FAQs About Housekeeping Supervisor Jobs at Concord Hospitality

What is the work location for this position at Concord Hospitality?
This job at Concord Hospitality is located in Grand Rapids, MI, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Concord Hospitality?
Employer has not shared pay details for this role.
What employment applies to this position at Concord Hospitality?
Concord Hospitality lists this role as a Full-time position.
What experience level is required for this role at Concord Hospitality?
Concord Hospitality is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Concord Hospitality for this role?
Concord Hospitality offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, Career Development, 401k Matching/Retirement Savings, and Tuition/Education Assistance for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Concord Hospitality?
You can apply for this role at Concord Hospitality either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.