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Housekeeping Supervisor

Hyatt Place North CharlestonNorth Charleston, South Carolina

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Overview

Schedule
Full-time
Part-time
Career level
Senior-level
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

At Moody, we believe that people are the most important ingredient of any business. It’s the people who ultimately determine what can be achieved. That’s why creating a culture based on trust, respect, and hard work is our top priority. We encourage our people to always reach higher, learn more, and live up to their potential, delivering our customers the best real estate solutions possible.

The Hyatt Place North Charleston, managed by Moody National Management LP is currently looking for a Housekeeping Supervisor to join our team. 

All associates are offered competitive pay, flexible scheduling opportunities, paid holidays and 401(k) with Employer Match. Full-time associates also enjoy paid time off and comprehensive benefits (including medical, dental, and vision).

The Housekeeping Supervisor oversees staff to ensure effective operations within the Rooms Department and promote guest satisfaction, a safe environment, and cost effectiveness.

Essential Functions:

  • Supervise the housekeeping staff; provide open communications, training, coaching, counseling, and performance feedback to ensure maximum efficiency. 
  • Supervise and inspect the cleaning of the guest rooms, public areas, and back office areas to ensure quality service and compliance with policies and procedures. 
  • Assign work schedules and issue other work assignments such as deep cleaning projects and daily special projects. 
  • Issue supplies and equipment for the department, as needed; maintain cost efficiencies. 
  • Resolve guest complaints as appropriate to maintain a high level of customer satisfaction and quality. 
  • Implement emergency procedures and training to ensure appropriate protection for hotel guests, staff, and Company assets. 
  • Assist with the cleaning of rooms during peak periods or in the event the hotel is short-staffed 
  • May assume the responsibilities of the Executive Housekeeper in his/her absence. 
  • Complete special projects and participate in task forces/committees, as assigned. 
  • Other duties as assigned by management.

    Supervisory Responsibility:

  • Assists the Executive/Assistant Executive Housekeeper in supervising the efforts and staff of the Housekeeping Department

    Job Specifications:

  • Sound working familiarity with safety and security procedures and guidelines and ability to safely operate commercial housekeeping equipment. 
  • Solid working knowledge of the practices within the Rooms discipline of the Hospitality profession. 
  • Basic supervisory skills, especially in areas of scheduling, coaching, and counseling.
  • Ability to read and understand written instructions to carry through housekeeping tasks.
  • Good command of the English language; second language proficiency desirable 
  • Excellent time management skills and ability to multi-task and prioritize work
  • Ability to maintain customer focus
  • Excellent organizational 
  • and planning skills

    • Excellent interpersonal skills. 

    • Ability to work well in a team environment.

    • Ability to follow corporate and brand standards and procedures.

    Experience and Education:

    • High School education or equivalent education.

    • 2+ years of experience in the Housekeeping field

    • 1+ years of experience as a Supervisor is preferred.

    • Minimum training required per year as assigned by the company.

    • Any additional training required by manager.

    Work Environment:

    • This job operates in a hotel environment. This role routinely uses standard housekeeping equipment.

    • Exposure and frequent use to commercial and household chemicals and cleaning solutions. 

    • This position may be available on a full-time or part-time basis depending on business demands.

    • Work days and work hours may vary. Occasional overtime may be required. 

    • This position works in doors and occasionally works outdoors.

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    FAQs About Housekeeping Supervisor Jobs at Hyatt Place North Charleston

    What is the work location for this position at Hyatt Place North Charleston?
    This job at Hyatt Place North Charleston is located in North Charleston, South Carolina, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
    What pay range can candidates expect for this role at Hyatt Place North Charleston?
    Employer has not shared pay details for this role.
    What employment applies to this position at Hyatt Place North Charleston?
    Hyatt Place North Charleston lists this position under the following employment categories:
    • Full-time
    • Part-time
    What experience level is required for this role at Hyatt Place North Charleston?
    Hyatt Place North Charleston is looking for a candidate with "Senior-level" experience level.
    What benefits are offered by Hyatt Place North Charleston for this role?
    Hyatt Place North Charleston offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Holidays, Paid Vacation, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.
    What is the process to apply for this position at Hyatt Place North Charleston?
    You can apply for this role at Hyatt Place North Charleston either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.