Housekeeping Supervisor - Grayson Hotel Downtown
Think HospitalityMiami, FL
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Job Description
Overall Scope & Responsibility:
Supervise the overall functions of the Housekeeping Department. Ensure room and inventory control. Work closely with Front office department to meet guest requests and hotel demand.
Essential Duties:
- Open housekeeping: check rooms inventory, assign rooms to room/suite attendants.
- Inspect rooms, showrooms, VIP and suites.
- Complete reports, verify status reports; report clean suites to hotel front desk
- and/ or load into automated property management systems.
- Communicate discrepancies with Front Desk.
- Monitor payroll reports and work schedules.
- Monitor lost and found program.
- Ensure stock rooms and carts are maintained with proper supplies.
- Provide customer service to guests (internally/externally), including information about hotel services, activities, and local attractions.
- Promote team member loyalty and empowerment.
- Communicate and coordinate with Engineering the repair and maintenance
- programs as related to guestrooms and public areas.
- Monthly linen inventory.
- Ensure special guest requests are followed though.
- Manage the daily flow of the Department.
Job Knowledge, Skills, & Abilities
- Excellent communication, interpersonal, and organization skills.
- Must be able to carry 10 lbs.
- Commitment to superior customer service and excellent customer service skills.
- Consistent record of meeting sales, customer service and operations objectives.
- Proven ability to influence a team and achieve results.
- Flexibility and creative problem-solving ability.
- Strong initiative and self-motivation.
- Fluency in job related English both verbal and non-verbal.
- An appreciation and respect for the diversity of all individuals in the workplace.
- Ability to handle pressure and work in a fast paced environment.
- Excellent management and leadership skills.
- Must be able to work days, evenings, and weekends as necessary.
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FAQs About Housekeeping Supervisor - Grayson Hotel Downtown Jobs at Think Hospitality
What is the work location for this position at Think Hospitality?
This job at Think Hospitality is located in Miami, FL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Think Hospitality?
Employer has not shared pay details for this role.
What employment applies to this position at Think Hospitality?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Think Hospitality?
You can apply for this role at Think Hospitality either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.