Housing Case Manager/ Specialist

About Grace Community Care & Homes

Grace Community Care & Homes delivers community-based housing support services for adults with disabilities, behavioral health needs, and other vulnerable populations.

Through a combination of public funding and private partnerships, we provide programs designed to promote housing stability, independence, and community integration. Our approach combines evidence-based housing navigation, tenancy support, and person-centered care to ensure clients can secure and maintain safe, stable housing.

As part of our team, you will work alongside dedicated professionals and community partners, making a measurable difference in the lives of Bronx residents.

Why Join Us

• Join a mission-driven public–private nonprofit with deep community impact
• Engage in hands-on, meaningful work supporting housing stability and independence
• Work in a collaborative team environment with experienced social services and housing professionals
• Access comprehensive benefits, including healthcare and paid time off (PTO)
• Opportunities for career growth, cross-sector collaboration, and professional development

Position Overview

Grace Community Care & Homes is seeking a dedicated and organized Housing Specialist to provide housing support services to individuals in the Bronx.

The Housing Specialist will guide clients through all aspects of the housing process—from locating housing and completing applications to lease execution and tenancy stabilization. This role requires strong relationship-building skills and community engagement to ensure sustainable housing outcomes.

This is a community-based, field-focused role with regular in-person engagement throughout the Bronx.

Key ResponsibilitiesHousing Navigation & Placement

• Assist individuals in identifying safe, suitable, and affordable housing opportunities
• Support clients with applications, documentation, and housing eligibility verification
• Coordinate apartment viewings, lease signings, and move-in logistics
• Build and maintain relationships with landlords, property managers, and housing providers

Tenancy Support & Stabilization

• Provide ongoing tenancy support to ensure long-term housing stability
• Educate clients on lease obligations, budgeting, and tenant responsibilities
• Address tenancy challenges and intervene early to prevent housing disruption
• Support clients in developing independent living skills

Client Engagement & Case Management

• Maintain a caseload of approximately 30-45 clients
• Conduct home visits and community-based meetings
• Develop individualized housing stability plans
• Coordinate with care teams and community partners to provide holistic support

Documentation & Compliance

• Maintain timely and accurate documentation of services and client interactions
• Track housing placements, outcomes, and program metrics
• Participate in team meetings, case consultations, and professional development

Qualifications

• Bachelor’s degree in social work, human services, public health, or related field preferred
• Minimum 2 years of experience in case management, housing navigation, or social services
• Experience working with vulnerable populations preferred
• Knowledge of affordable and supportive housing systems is a plus
• Strong organizational, communication, and problem-solving skills
• Ability to manage a 30-45 client caseload in a field-based environment
• Proficiency with Microsoft Office and electronic documentation systems
• Reliable transportation and ability to travel throughout the Bronx for client visits and housing meetings
• Must have access to personal computer and high-speed internet

Schedule & Benefits

Schedule: Monday – Friday | 10:00 AM – 6:00 PM

Job Type: Full-time $25.00-28.00 per Hour

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)