HR Business Partner

• Own full cycle recruitment in-house for all levels of the organization, including backfilling roles, intern programs, and college recruitment.
• Develop and execute recruiting strategies aligned with headcount and growth goals.
• Represent hotelAVE at industry-relevant recruitment events and act as a brand ambassador.
• Manage and optimize the ATS to streamline recruiting processes, including job postings, candidate tracking, and onboarding workflows.

• Partner with senior leadership to develop and implement HR strategies that support business objectives and growth.
• Act as a trusted advisor to managers on organizational design, team structure, and people-related challenges.
• Advocate the company’s core values, culture initiatives, and D&I efforts across the organization.

• Lead and manage the performance review process, including goal setting, feedback cycles, and annual evaluations.
• Coach managers on performance management, employee development, and feedback best practices.
• Support career pathing, succession planning, and internal mobility initiatives.
• Design and implement learning and development programs, including leadership training.

• Serve as a trusted resource for employees and managers on workplace concerns.
• Manage employee relations matters including conflict resolution, investigations, and disciplinary actions.
• Ensure fair, consistent, and compliant handling of all employee issues.

• Collaborate with leadership on compensation strategy, including salary benchmarking and market analysis.
• Support annual merit and bonus planning processes.
• Partner with the Vice President of Finance to ensure accurate payroll updates.
• Review and approve payroll prior to processing to ensure accuracy and compliance.

• Manage employee benefits programs, including medical, dental, vision, and HSA plans.
• Oversee benefits vendors and optimize the benefits portal for employee self-service.
• Lead the open enrollment process, including communication, education, and documentation.
• Serve as the primary point of contact for employee benefits-related inquiries and support.

• Oversee HRIS, ensuring data integrity, reporting accuracy, and system optimization.
• Serve as the primary point of contact for HRIS and ATS vendors, managing relationships, contracts, and system enhancements.
• Maintain accurate and compliant employee records and documentation.
• Ensure adherence to record retention policies and data privacy standards.

• Develop and manage a best-in-class onboarding experience and orientation program.
• Coordinate with IT and internal teams to ensure seamless new hire setup.
• Oversee offboarding processes, including exit interviews and knowledge transfer.

• Track and analyze key HR metrics such as turnover, headcount, hiring effectiveness, and engagement.
• Provide insights and recommendations to leadership based on data trends.

• Ensure compliance with all federal, state, and local employment laws and regulations.
• Manage HR audits (e.g., I-9 compliance, employee files, labor law postings).
• Develop, update, and enforce HR policies and the employee handbook.

• Lead employee engagement initiatives, including surveys and action planning.
• Drive programs that enhance company culture, employee satisfaction, and retention.
• Champion diversity, equity, and inclusion initiatives across the organization.

• Bachelor’s degree in Human Resources, Business Administration, or related field, or 5+ years of comparable experience.
• Progressive HR experience, preferably within hospitality, real estate, or professional services.
• Strong experience across both strategic HR partnership and hands-on HR operations.
• Proficiency with HRIS (e.g., Paychex) and ATS platforms (e.g., JazzHR).
• Experience with HR analytics, reporting, and data-driven decision making.
• Solid knowledge of multi-state employment laws and HR best practices.
• Experience managing employee relations and performance management processes.
• Strong recruiting background with experience building in-house talent strategies.
• Excellent interpersonal and communication skills with the ability to influence at all levels.
• HR certification (e.g., SHRM-CP, PHR) strongly preferred.
• Experience with Predictive Index or similar assessment tools preferred.

• Strategic thinking and business acumen
• Project and program management
• Strong communication and interpersonal skills
• Sound judgment and problem-solving ability
• High level of discretion and confidentiality
• Organizational and time management skills
• Adaptability in a fast-paced, growing environment
• Detail-oriented with strong execution skills

• Medical, dental, and vision benefits
• Participation in the company’s 401(k) plan
• Friend and family rates at select hotels
• Casual dress
• Hybrid work accommodation reporting to our Providence, RI headquarters.

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