HR Director, Old Navy HQ Merch Planning, Marketing, Product-to-Market

About the Role

In this role you will be responsible for providing HR business partnerships to our Merch Planning, Marketing, and Product-to-Market functions that result in an engaged workforce and a more productive business. You will be responsible for and contribute to developing people strategies, overseeing all day-to-day HR activities for the clients, providing thought leadership to these organizations and associated Leadership Teams, developing, and executing talent management and change management strategies and partnering with key Gap Inc. HR Centers of Excellence and Employee Experience partners to deliver results against the people strategies.

What You'll Do

• Provide thought leadership and consultation/support on people and organizational issues: collectively, directly and through matrix management throughout the organization, leveraging resources, programs, and tools to achieve desired outcomes
• Actively participate with and influence the Leadership Teams, advising on people and organization impact of business plans and decisions; ensure that change and transformation plans are established and effectively executed.
• Identify and implement strategies which improve employee engagement year over year, as measured through the continuous listening process
• Analyze HR metrics to identify business opportunities working with leadership to develop and implement solutions
• Drive talent management and succession planning activities within the business
• Pro-actively partner with the business and HR partners in Centers of Excellence to develop strategies to strengthen build capabilities, as needed, to ensure a ready now talent pipeline ; identify and deploy appropriate retention strategies to promote organizational stability
• Investigate and resolve employee relations and performance management issues in partnership with legal and Employee Relations team

LEADERSHIP BEHAVIORS.

Center on the Customer

• Everything we do is for the customer. This means listening and learning to truly understand who they are, what they need and where they’re headed, so we can show up as authentic and culturally relevant – not just today, but tomorrow too

Create with Curiosity

• Curiosity unlocks creativity. Asking questions like, ‘what if?’ and ‘why not?’ spurs a growth mindset, which leads to challenging the status quo, learning from our mistakes, and inspiring dynamic creativity everywhere

Collaborate with Candor

• Collaboration enables us to imagine – and execute – better. Exchanging candid and direct perspectives brings out the best in us, elevating ideas and pushing us to go beyond what we can see alone

Champion Excellence

• We strive to be the best and recognize it’s an endless pursuit. It all starts with personal accountability to set clear expectations, remove barriers to execution, and empower those around us to deliver impact. When we do this, we unleash our full potential

Who You Are

• Extensive and progressive Human Resources generalist experience driving transformational initiatives and addressing organizational efficiencies and effectiveness at scale, preferably in a vertical retail environment
• Comfort with most HR disciplines (employee relations, compensation, benefits, OD, talent management, talent acquisition)
• Retail business acumen; understanding of merchandising, inventory management, design and marketing competitive talent landscape
• Strong track record of driving Talent Strategy, Talent Acquisition, Performance Management, Organizational Design and effectiveness, Succession Planning and Engagement
• Experience leading large and small-scale organizational design and effectiveness initiatives in partnership with leadership
• Financial acumen and experience managing FTE and contingent workforce budget at scale
• Seasoned in investigating and resolving employee relations and performance management challenges in a headquarters environment
• Knowledge and experience driving a high-performance culture in a leader led organization
• Proven experience in managing others including ability to coach, develop, provide direction, recruit/retain top talent, understand resource capability and successfully drive results working with direct reports and other internal resources