HR Education Specialist II (Technology Trainer)- hybrid

Employment Status:

Full time

Shift:

Day (United States of America)

Facility:

4444 Electric Rd - Roanoke

Requisition Number:

R153019 HR Education Specialist II (Technology Trainer)- hybrid (Open)

How You’ll Help Transform Healthcare:

This position allows a hybrid remote work option.  Onsite requirements are determined based on training and support needs and may require up to full time onsite presence at times.  This position supports training for Carilion's electronic medical record, EPIC, and other technologies used in the organization.  Must be able to train multiple days per week and assist with material preparations/scheduling/field support and other training tasks as needed.Opportunity for motivated individual with background in training and/or technology.  Prefer 3-5 years of previous training experience; candidate must demonstrate strong platform skills and be comfortable presenting to varied audiences. Must have strong interpersonal and communication skills. Writing sample and training demonstration required.Must have the ability to understand details of workflows/software and have the ability to design and deliver instructional materials/training in a way that promotes learning and engagement. Effective consulting, and project management skills preferred.  Preference for candidates who enjoy a fast-paced environment and are flexible and adaptive as needs changes. Experience with EPIC EMR preferred.  Experience in a hospital or physician practice setting (clinical or support staff) and familiarity with current trends in Healthcare IT preferred.

• Provides COE knowledge to discussions, projects and initiatives.

• Participates on HR project teams. May lead/co-lead projects. Monitors content and timelines; works to ensure deadlines and needs are met using collaborative practices.

• Focuses on process improvement and proactively presents solutions.

• Develops and maintains working relationships with other departments and external customers/vendors. Promotes effective relationships and outcomes. Maybe primary contact for vendors.

• Uses data to determine trends that may result in planning for additional services or other opportunities.

• Anticipates client needs and develops collaborative solutions, evaluates outcomes and takes corrective actions, if necessary.

• Produces products and services that are tailored to the specific needs of the situation, using expertise to align with overall organizational goals/objectives.

• Serves as a culture and change management champion. Gains support of key stakeholders by educating them on issues and practices, and how they align with overall organizational objectives.

What We Require:

Education: Bachelor's degreeExperience: 3 years of general HR related experience required. Completion of a master's degree in a related field with demonstrated relevant experience may substitute for experience requirement.Licensure/Certification: NoneOther Minimum Qualifications: Must possess excellent customer service and written/verbal communication skills, including presentation skills. Demonstrated analytical thinking and interpersonal skills. Must work well in a team environment and have a solid working knowledge of Microsoft Office programs. Demonstrated resourcefulness and ability to work on multiple tasks/projects while meeting deadlines and being flexible in an environment of changing priorities.

Recruiter:

JASON BISHOP

Recruiter Email:

jabishop1@carilionclinic.org

For more information, contact the HR Service Center at 1-800-599-2537.

Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color,  religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 800-599-2537, 8:00 a.m. to 4:30 p.m., Monday through Friday.

For more information on E-Verify: https://www.carilionclinic.org/eoe-e-verify-and-right-work-policies

Benefits, Pay and Well-being at Carilion Clinic

Carilion understands the importance of prioritizing your well-being to help you develop and thrive.  That’s why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life – at work and when you’re away.

When you make your tomorrow with us, we’ll enhance your potential to realize the best in yourself. Below are benefits available to you when you join Carilion:

• Comprehensive Medical, Dental, & Vision Benefits
• Employer Funded Pension Plan, vested after five years (Voluntary 403B)
• Paid Time Off (accrued from day one)
• Onsite fitness studios and discounts to our Carilion Wellness centers
• Access to our health and wellness app, Virgin Pulse
• Discounts on childcare
• Continued education and training