HR Employee Resource Center Representative/Senior HR Employee Resource Center Representative

Dominion Energy is committed to providing reliable, affordable, and increasingly clean energy that powers our customers every day. If you want to work for a purpose-driven company that values safety and collaboration, we're looking for you. You won't just find a job here; you'll find your career. Review the position below and apply today.

Military service members and veterans with ranks from E5-E9, W1-CW5, or O3-O6, plus appropriate equivalent combination of education and years of experience as outlined below will be considered for this opportunity.

At this time, Dominion Energy cannot transfer or sponsor a work visa or employment authorization for this position.

This position does not offer relocation assistance.

Job Summary

We are looking for a Mid/Senior HR Employee Resource Center Representative role within the Employee Resource Center which will provide support to employees, leaders, and HR peer groups on HR related issues, programs, policies, and processes. Specific responsibilities include but are not limited to:

HR Employee Resource Center Representative: Full life cycle of employment transactions and support, compliance documentation, payroll inquiries, time administration inquiries and support, benefit transactions, military programs administration, HR emergency relief and response support, special payments and expense processing, HRIS role inquiries, general personnel history requests, legal human resource inquiries, HR policy inquiries, government and internal audit support, service award administration, termination and access revocation tracking, education assistance administration, verification of employment inquiries, government benefit processing assistance. Performs specific data entry into the HR system of record for specific actions following protocols. Provides the highest level of customer service through interaction with employees, leaders, and HR peer groups through telephone, electronic, and case management systems.

Senior HR Employee Resource Center Representative: This level is responsible for higher level processes and more complex processes and transactions. Advanced cases and processes include but are not limited to Military Leave Supplement processing, benefit administration entry, complex payroll inquiries/issues, time and work schedule entries, special payment and expense processing, and wage/time verification, employee temporary assignment processing, and relocation assistance processing. Utilize higher level analytical skills to identify accuracy in data and any potential issues in any requests, actions or programs, including union contract processes. As a senior may represent ERC on Merger and Acquisition projects. Act as ERC SME for project teams. Provide back-up support for Lead HR ERC Rep.

Required Knowledge, Skills, Abilities & Experience

HR Employee Resource Center Representative: 2+ years of directly related experience

Senior HR Employee Resource Center Representative: 5+ years of directly related experience

HR Employee Resource Center Representative- Knowledge, skills, abilities and experience:

• Customer service skills.
• Knowledge of company organizational structure.
• Knowledge of human resources policies and programs.
• Good written and verbal communication and interpersonal skills.
• Proficient personal computer skills.

Senior HR Employee Resource Center Representative- Knowledge, skills, abilities and experience:

• Excellent customer service skills and experience.
• Strong knowledge of Human Resources policies and programs under area of responsibility.
• Knowledge of company organizational structure.
• Knowledge of company policies, programs and information systems (SAP, ServiceNow, and Success Factors) and relevant government regulations, including but not limited to HIPAA, ERISA, ADA, FMLA, and USERRA.
• Strong written and verbal communication, interpersonal and persuasion skills.
• Analytical and problem solving skills.
• Program administration skills.
• Proficient personal computer skills and in depth knowledge of Microsoft applications.

Education Requirements

Required Degree (equivalency not accepted in lieu of required degree): GED or High School Graduate

Licenses, Certifications, or Quals Description

Working Conditions

Office Work Environment 76 -100%

Other Working Conditions

Test Description

No Testing Required

Export Control

Certain positions at Dominion Energy may involve access to information and technology subject to export controls under U.S. law. Compliance with these export controls may result in Dominion Energy limiting its consideration of certain applicants.

What You'll Get

Expected Hiring Base Salary Range:

$47300 - $61400

$52800 - $68600

The expected hiring base salary range is the range we anticipate hiring within for this position. The actual salary offered may vary based on factors such as the selected candidate's qualifications, skills, experience, and work location. This is not intended to represent the full salary range for the position or limit future compensation growth.

At Dominion Energy, we offer excellent plans and programs for employees. Employees are rewarded with a competitive salary and comprehensive benefits package which includes: health, dental, and vision benefits with coverage for families and domestic partners, vacation, retirement plans including 401k contributions and matches, paid holidays, tuition reimbursement, bonus eligibility, sick leave, and disability insurance. To learn more about our benefits, click here: dombenefits.com.

Dominion Energy is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin and/or status as a protected veteran or individual with a disability.

You can experience the excitement of our company - it's the difference between taking a job and starting a career.

Top 3 Reasons to Work at Dominion Energy

There are many reasons to work at Dominion Energy, but below are the top three reasons employees have shared with us. Click on each of the links to learn more!

1. Safety Centric Work Environment

2. Generous Pay and Benefits

3. Collaborative & Inclusive Culture

About Dominion Energy

I am your warm cup of coffee in the morning and I light your home at night. I am the cool breeze from your A/C on the hottest day in summer, and the red coil that heats your soup pot on a frigid winter's day. I am sustainable, reliable and affordable.

I am not just any energy… I am Dominion Energy.

We're transforming the way we do business to build a more sustainable future for the planet, our customers, our team and our industry. We're shaping the future of energy in America.

Join us!

Facts:

• 17,000 employees
• Headquarters: Richmond, VA
• 16 states in the US
• $100 billion of assets
• Nearly $35 million in charitable contributions
• 100,000+ volunteer hours recorded in the community

Our Commitment to NetZero by 2050

Dominion Energy is committed to helping address climate change. We have cut emissions sharply as we aim for Net Zero carbon and methane emissions by 2050. Learn more at sustainability.dominionenergy.com